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12
12. Troubleshooting
Fault
Probable cause
Recommended solution
Pump will
not start
Electrical
Check power supply (all electrical connections to appliance)
Check power transformer has a lit green light
Check pump has blue light immediately after connecting the power source
Check fuse in mains plug
Check circuit breaker
Insufficient natural flow
Check outlet is fully open
Check natural flow rate is 1.2 lpm or above
Check pump is correctly orientated
Check flow through the pump corresponds to the arrow marked on the pump
Check stopcock & all isolating valves are fully open
Check for other restrictions in the supply pipework
Check the maximum flow rate of the outlet to ensure it is not already delivering the
maximum flow rate.
Check & clean pump inlet filter
Check that the installation complies with the information within this booklet
Natural flow rate is
11 lpm or more
Pump is in idle mode. This is normal function due to sufficient natural flow
Reduced/
intermittent
boosted
flow
Electrical
See above
Insufficent natural flow
See above
Variance in natural flow
Natural flow is fluctuating to 11 lpm or above then dropping below 11 lpm
Air in system
Run water through the system with the pump electrically disconnected for several minutes
to clear all air
Pump
operates
with all
outlets
closed
Leak in system
Check all pipework for leaks
Outlet open
Ensure outlet is fully closed
Pump is
noisy
Air in system
See above
Pump vibrating against
other pipework
Move pump away from contacting with any other pipework
Make sure all surrounding pipework is secure
Blocked inlet filter
Check & clean pump inlet filter. Replace with supplied spare filter if necessary
Pump is
leaking
Pump has suffered
chemical damage
Ensure that the pump has not encountered any chemical substance i.e. solder flux
Pump exposed to
extreme temperature
Ensure adequate frost protection
Check water temperature is above 4
°
C and does not exceed 65
°
C
Pump appears to have
leaked from pipework
connections or the
location of the leak is
unknown
Check the plumbing connections on the inlet and outlet are correctly fitted and tight
Check there are no leaks in the pipework or connections above the pump
Build up of condensation within the pump. Excessive build up should drain out of the casing
between the two halves. Ensure adequate protection from extremes of air and water
temperature
Table 3 - Troubleshooting
For additional technical information scan the QR code
Содержание TapBoost TBS15
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