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Appendix B: Troubleshooting
Q: I have taken photos, but my computer says "No photos in camera."
What do I do?
First, ensure that you have taken photos with your camera. Press the shutter
button a few times to take some sample photos and try again. If you still get a
no photos error, this indicates that the software was not installed correctly or
your computer may not meet the minimum system requirements (see the
Computer System Requirements section of this manual).
Q: How do I make sure I don't lose important pictures?
Your camera uses SDRAM memory, which requires a constant electric current
to store your photos.
Should your camera lose power (for instance if the battery dies or run out of
power) all stored pictures will be lost. We recommend always downloading your
photos to your computer as soon as possible to prevent unintentional data loss.
Q: If I have a MAC, will the device work?
Yes. This twain camera also works as a Digital camera and Webcam on
Macintosh computers.
Q: If the webcam does not work?
Make sure you have connected the camera correctly into an available USB port
or hub and the webcam application is opened.
A01-141009GES