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Troubleshooting
I've taken photos, but my computer says 'No Photos In
Camera' - what do I do?
First, ensure that you have taken photos with your camera.
Press the shutter button a few times to take some sample
photos and try again. If you still get a no photos error, this
indicates that the driver is not installed (or not installed
correctly) or you may not meet the minimum system
requirements
System Requirements:
First, ensure that you have atleast a Pentium II 300 MHz,
AMD Athlon 300 MHz, or a Celeron 400 MHz or higher as
well as atleast 64 MB of RAM.
Please note that the older
AMD K6 processors will not work.
More information about
determining your computer's specifications can be found in
the General Computer Information section. If you have
determined that you have pictures in your camera and you
meet the system requirements, follow the steps below to
reinstall the software.
Software Reinstallation
1) First, uninstall the software and drivers. Click on Start,
Settings, Control Panel, then Add/Remove programs. There
are two programs you will need to remove – Photags
Express and VGA Dual Cam. After removing these
programs, restart your computer. If your camera is
connected, disconnect it.
