- 11 -
My maps and reports won’t display, what’s wrong?
Make sure your pop up blocker is set to allow pop ups from
your tracking site. When you click the “Run Report” button,
and nothing happens, look on your screen for a message bar
from the pop up blocker. Often you can click on the message
bar and select “Allow Pop Ups from this site.”
I cannot log into my account, what’s wrong?
Verify that your browser is set to allow third party cookies and
that all pop-up blockers are disabled. If you are using a
browser that cannot be configured to accept third party
cookies, try using our alternate vehicle tracking website at
http://mytracksite.net.
- 12 -
Where to get help
Log onto www.worldtrackingsolutions.com, click on “Login”,
enter your username and password and click on “Help”. Many
topics are covered on this site.
World Tracking Solutions Technical Support Hours
Monday through Friday
8:00 a.m. to 8:00 p.m. Central Time
After Hours: Message service available at same phone number.
Contact Information
Email:
Phone:
1-512-542-9668
We are interested in your feedback on the device and how we
can improve our manual. Thank you for your patronage. Please
feel free to contact us with any questions or comments.
Sageplan, Inc.
12871 Research Blvd.
Suite 204
Austin, TX 78750
(512) 542-9668
www.sageplan.com
www.worldtrackingsolutions.com