- 5 -
Batteries
A fully charged unit will typically last between 7 and 10 days,
depending upon how much motion the device is experiencing.
The power level of the batteries is listed under the column
labeled “Battery” on your tracking website and is displayed as a
percentage. The battery should be charged when the power
level drops below 20%.
Need a longer battery life? We also offer an optional Extended
Battery Pack that can extend battery life to 2-3 months,
depending on use.
Things to Remember
SageTracker needs to “see” the GPS satellites in order to report
the location. If there is no information under the tracking data
table column labeled "address", it may be an indication that
your SageTracker cannot communicate with the GPS satellites.
The device needs to have cellular coverage in order to send
reports. If the device travels to a rural area with no cell
coverage, it will not be able to report. If the unit loses its
cellular connection, it will automatically transmit its tracking
history when it is able to reconnect to cellular service.
Areas that are mountainous, heavily forested, or streets with
many high rise buildings may have interference.
If an optional Extended Battery Pack is in use, SageTracker will
automatically power down any time the Extended Battery Pack
is disconnected from the unit. To power it up, hold down the
power button for approximately 2 seconds.
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Troubleshooting
The device is reporting, but there is no address or the
reported address is not correct.
The most likely cause is a weak GPS satellite signal. This
problem can most often be remedied by moving the device to
an alternate location within the vehicle. As a quick check to
make sure that the device is functioning properly, place it in a
location with excellent visibility to the open sky to verify that it
does
report
addresses
under
these
conditions.
There are three possible causes for reports with an incorrect
address:
1.
No GPS Location reported during last GPS fix cycle: If
SageTracker was not able to generate a new location report
due to a weak or non-existent GPS signal, and then the
tracking software will place the vehicle at the last known
location on the map and generate a report in the data table
without an updated address.
2.
Weak GPS Signal: If there are insufficient satellites available
to the unit to generate a location report with high accuracy,
you may see the following indicators in the column labeled
“GPS” in the data table below the tracking map:
a.
“GPS”: Indicates a strong GPS signal and an accurate
location report.
b.
“Estimated”: Indicates a weaker GPS signal and a
location report that may or may not be accurate.
c.
“Degraded”: Indicates a very weak or non-existent GPS
signal and a location report that is likely to be
inaccurate.
d.
“Blank”: Indicates no GPS signal. The device will need to
be moved to a new location to function properly.
3.
Map Inaccuracies: We have had a few reports of the street
address not being accurate, although in this case the
