53
Troubleshooting
FAQ
If you require a further help with your product please do not hesitate to
contact the friendly Sagemcom Support Team:
phone: 0845 0900 316*
email: [email protected]
*3.95 pence per minute from all fixed lines, tariff cost effective from
01/09/2009)
W
HAT
TO
DO
IF
…
C
HECK
IF
...
I can't hear the dial
tone
•
the base power cord connected to a working outlet
•
the telephone line cord connected to the base unit
and the wall jack
•
the handset is out of range of the base
The caller can't hear
me
•
the secret mode is disabled (see section
"
Enabling/Disabling the secret mode (during a
call)
", on page 26).
The Handset does
not ring
•
silent mode is not set (see section
"
Enabling/Disabling the silent mode
", on page 35).
No display on the
screen
•
batteries are fully charged.
•
batteries are properly installed (see section "
Setting
up the handset
", on page 10).
You obtain a "busy"
dial tone for each
dialled number
•
make sure no one else is using another handset.
•
make sure you are not calling a restricted telephone
number (see section "
Call restriction (Parental
Control)
", on page 37).
My answerphone
does not work
•
answering phone is ON (see section
"
Enabling/disabling the answering machine
", on
page 30).
•
your answering machine has not reached its
recording capacity (“
Changing the recording
quality
”, page 46).
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