36
Hi
n
ts
a
n
d
T
ip
s
7
Insert
paper
(see
Installation
/ Loading pa-
per).
Cleaning the document feed roller
… when a black stripe appears at the top of a
copy.
… when two pages are printed out when copying
or sending a single page or when the recipient
receives two pages.
1
Open the machine and the scanner cover (see
Care). Clean the feed roller (
A
) and the rubber
opposing element on the underside (
B
) with
a soft, lint-free cloth moistened with cleaning
alcohol (96 percent). Turn the feed roller with
a slight upward pressure. You must clean the
entire roller.
2
With a Fax-Cleaner: Place the fax cleaner page
into the document feeder and wait until the
page is pulled in. Press
STOP
. The page is
ejected. Repeat this process at least once. The
fax cleaner is available through our call centre
(see Delivery service).
3
Close the scanner cover on the left and right,
making sure it clicks into place. Close the
panel so that it also clicks into place.
Troubleshooting
If you cannot fi x the problem based on the in-
structions below, you should proceed as follows:
1
Disconnect the mains.
2
Wait at least ten seconds and reconnect.
3
If the fault reoccurs, please contact your cus-
tomer information centre. The number is on
the back of this manual.
2
Open the operation panel by lifting in the
middle. When you hear a soft click, the panel
is engaged.
3
Open the scanner cover by pressing the two
lugs in. The cover will open downwards.
4
Use a soft cloth to gently wipe the scanner
glass on the top (
A
) and the white strips on
the bottom (
B
).
5
Close the scanner cover on the left and right,
making sure it clicks into place.
6
Close the panel so that it also clicks into place.
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