Troubleshooting
79
SIM BLOCKED
If a wrong PIN number is entered three times in succession, your SIM card is
blocked. You must then:
-
Enter « **05* ».
-
Enter the PUK (Personal Unblocking Key) code provided by your operator,
and validate.
-
Enter your PIN number and validate.
-
Enter your PIN number again and validate.
After 5 or 10 failed attempts (depending on the type of SIM card), the SIM card is
definitely locked. You must then contact your operator or your SMC to obtain a
new card.
SIM LOCKED
On network providers’ request, the handset can only be used with some types of
SIM cards. This message means that the SIM card you are using does not fit
with the phone. Take the SIM card out, and switch it back on. If the message
SIM not present
appears on the screen, you will need to check its compatibility
next to the place where you bought it. If not, please contact your after-sales
service.
No call connection
Check that the number you have dialled is correct.
If the letter R is displayed on the top right corner of the screen, without any
network name displayed, only emergency services can be called.
Check the status of your credit.
Check that the SIM Card you are using offers the service you are requesting ;
check if its validity has not expired.
Check and deactivate the outgoing calls restriction when necessary.
The network could be saturated. Try later.
If the problem persists, please contact your Technical Helpdesk.
P
ROBLEM
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ITUATION
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Содержание MYZ-55
Страница 1: ...252090554_myZ 55_en book Page 1 Mercredi 25 mai 2005 1 24 13...
Страница 3: ...Contents Menus 8 252090554_myZ 55_en book Page 3 Mercredi 25 mai 2005 1 24 13...
Страница 8: ...Menus Games Local info Phonebook 252090554_myZ 55_en book Page 8 Mercredi 25 mai 2005 1 24 13...
Страница 11: ...252090554_myZ 55_en book Page 11 Mercredi 25 mai 2005 1 24 13...
Страница 14: ...Activating your phone Information on the SIM card 252090554_myZ 55_en book Page 14 Mercredi 25 mai 2005 1 24 13...
Страница 48: ...Settings This menu allows you to set your phone 252090554_myZ 55_en book Page 48 Mercredi 25 mai 2005 1 24 13...
Страница 61: ...Conformance Document 252090554_myZ 55_en book Page 61 Mercredi 25 mai 2005 1 24 13...
Страница 62: ...Care and safety information SAR 252090554_myZ 55_en book Page 62 Mercredi 25 mai 2005 1 24 13...
Страница 69: ...End User Licence Agreement EULA for the software 252090554_myZ 55_en book Page 69 Mercredi 25 mai 2005 1 24 13...
Страница 78: ...Troubleshooting PROBLEM SITUATION ACTIONS 252090554_myZ 55_en book Page 78 Mercredi 25 mai 2005 1 24 13...
Страница 84: ...Index A Contact 23 35 252090554_myZ 55_en book Page 84 Mercredi 25 mai 2005 1 24 13...
Страница 87: ...252090554_myZ 55_en book Page 96 Mercredi 25 mai 2005 1 24 13...