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SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-03

Sagem Communication

 document. Reproduction and disclosure prohibited

Page A-1

A. Appendix A - SAGEM F@st™ 800 / 840

troubleshooting

Содержание Fast 800

Страница 1: ...SAGEM F stTM 800 840 PPP User Guide 288 047 975 03 April 2006 Issue...

Страница 2: ...mentation accordingly without notice All the trade marks mentioned in this guide are registered by their respective owners SAGEM F st is a registered trade mark of Sagem Communication Windows TM and I...

Страница 3: ...o the Internet 3 4 3 2 2 Disconnecting from the Internet 3 5 3 3 Status information for the SAGEM F st TM 800 840 modem 3 6 3 3 1 Checking installation of the SAGEM F st TM 800 840 3 6 3 3 2 Diagnosti...

Страница 4: ...DSL and PWR LEDs off A 3 A 1 3 ADSL LED off and PWR LED on A 3 A 1 4 ADSL LED on steady and PWR LED on A 3 B Appendix B Safety instructions B 1 B 1 Safety instructions B 2 C Appendix C Technical Speci...

Страница 5: ...ser Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page 1 1 1 Introduction This chapter Gives an overview of the SAGEM F st TM 800 840 modem 1 1 Sets out the...

Страница 6: ...ge 1 2 Sagem Communication document Reproduction and disclosure prohibited Notice Warning icon used in this guide Information icon used in this guide Safety instructions Before making any connections...

Страница 7: ...esignate these two modems However we will notify you of notable differences every time it will be necessary The SAGEM F st 800 840 is an ADSL over ISDN modem used to browse the Internet with ease at s...

Страница 8: ...One SAGEM F st 800 840 modem One Type A Type B USB cable One RJ11 RJ11 line cable for SAGEM F st 800 only One RJ45 RJ11 line cable for SAGEM F st 840 only One CD ROM Two or three microfilters optional...

Страница 9: ...inal Subscription to an Internet Access Provider for connection to the Internet Computer with The minimum configuration of your computer must be USB port For Windows XP Pentium II 400 MHz 128 Mb RAM F...

Страница 10: ...1 Introduction SAGEM F st 800 840 PPP User Guide 288 047 975 03 Page 1 6 Sagem Communication document Reproduction and disclosure prohibited...

Страница 11: ...5 03 Sagem Communication document Reproduction and disclosure prohibited Page 2 1 2 Connecting the SAGEM F stTM 800 840 This chapter Describes how to connect the SAGEM F st 800 modem 2 1 1 Describes h...

Страница 12: ...1 Connecting the SAGEM F st 800 The connections must be made in the following order 1 Connect one end of the line cable to the telephone socket 2 Connect the other end of the line cable to the LINE c...

Страница 13: ...u with the information you need to choose between the two options Configuration with input splitter SAGEM F stTM 800 MEDIUM SPLITTER FAX TELEPHONE Analog ADSL Signals Analog Signals ADSL Line Your Ope...

Страница 14: ...ntact your Operator for an adapter or a specific cable 3 Connect the flat connector at one end of the USB cable to one of the type A USB ports on the computer or on the HUB if appropriate marked with...

Страница 15: ...rohibited Page 3 1 3 Installation in Microsoft Windows This chapter Describes how to install the SAGEM F st TM 800 840 3 1 Describes how to Connect Disconnect to from the Internet 3 2 Describes the st...

Страница 16: ...e modem Note If this screen does not appear from the Start menu select Run and then enter CD ROM drive letter autorun exe for example e autorun exe then click OK This allows your computer to run insta...

Страница 17: ...installation is finished the following screen appears click OK Note Depending on the configuration of the PC and of the installed operating system Windows may also prompt you to restart your computer...

Страница 18: ...The installation software created an ADSL icon on the Windows XP desktop Double click this icon 2 The connection screen appears 3 Enter your User name and your Password These data are delivered to you...

Страница 19: ...ng from the Internet 1 Double click the ADSL icon on the Windows desktop or Click the connection icon in the Windows task bar Note Depending on how your PC is configured the connection icon may be hid...

Страница 20: ...installation of the SAGEM F stTM 800 840 1 From the Start menu select Control Panel and then double click System the System Properties window appears 2 Select the Hardware tab and then click the Devic...

Страница 21: ...he PC using its USB cable the diagnostics icon shown opposite framed appears toward the right end of the task bar at the bottom of your desktop Double click the Diagnostics icon Note If the Diagnostic...

Страница 22: ...L link synchronized A connection to the Internet can be set up Line Rate Upstream or outgoing rate data sent to the Internet negotiated by the ADSL link in kbit s Transmit Data Rate User s instantaneo...

Страница 23: ...4 Uninstalling the SAGEM F stTM 800 840 1 Using the left mouse button click the Start menu in the task bar Select All programs Programs in Windows 98SE ME and 2000 SAGEM F st 800 840 then Uninstall F...

Страница 24: ...3 Installation in Microsoft Windows SAGEM F st 800 840 PPP User Guide 288 047 975 03 Page 3 10 Sagem Communication document Reproduction and disclosure prohibited...

Страница 25: ...re prohibited Page 4 1 4 Installation in Mac OS X This chapter Describes how to install the SAGEM F st TM 800 840 4 1 Describes how to Connect Disconnect to from the Internet 4 2 Describes the status...

Страница 26: ...ecking installation and uninstalling described below have been carried out arbitrarily in Mac OS X 10 4 1 version 4 1 Installing the SAGEM F stTM 800 840 1 Insert the CD ROM in the appropriate drive o...

Страница 27: ...y to install the modem Click to start installation 7 When the files have been copied to the hard disk the screen opposite appears Connect the USB cable to the SAGEM F st TM 800 840 modem using the rea...

Страница 28: ...Internet 4 2 1 Connecting to the Internet This procedure is in two phases Configuring access to the Internet PPPoA or PPPoE steps 1 to 8 Connecting to the Internet proper steps 9 and 10 1 Click the Ap...

Страница 29: ...the Show field the scroll list displays the sub menus as shown on the opposite screen Select Network Port Configurations to open the next window Check that the new network interface Adaptateur Etherne...

Страница 30: ...ate panel appears 4 Check the Connect using PPPoE box 5 In the Name field enter your Account name Enter your Password 6 Note Your Account name and Password are delivered to you by your Internet Servic...

Страница 31: ...The screen opposite appears In the upper control strip select Ethernet Adaptor enx related to your ADSL modem Check that the information in the Account Name and Password fields is correct Click to set...

Страница 32: ...Guide 288 047 975 03 Page 4 8 Sagem Communication document Reproduction and disclosure prohibited If you have checked the Show PPPoE status in menu bar box see step 7 you can also do the following Cl...

Страница 33: ...your Mac OS X hard disk Open the Applications folder and then double click the Internet Connect icon The screen opposite appears Click the button to disconnect the modem Note To show that the procedu...

Страница 34: ...w ADSL USB PPPoE PPPoA except in the case mentioned 5 2 1 of step No1 If the network port is well set a different display is not prejudicial to the good running of the modem The Show field should disp...

Страница 35: ...t to the Macintosh using its USB cable the diagnostics icon appears on your desktop Double click the diagnostics tool icon 2 The diagnostics screen appears In each of the tabbed screens the bottom rig...

Страница 36: ...f the modem on one of its dedicated USB ports Red The modem is waiting for the driver to respond ADSL link not synchronized A connection to the Internet cannot be set up Yellow ADSL synchronization in...

Страница 37: ...ormance area Field Description Line Rate Upstream or outgoing rate data sent to the Internet negotiated by the ADSL link in kbit s Transmit Data Rate User s instantaneous transmit rate in kbit s Line...

Страница 38: ...nternet negotiated by the ADSL link in kbit s Margin Indicates the current margin in dB VID CO Indicates the VID of the ADSL equipment at the subscriber end ATU R CRC Indicates the number of CRC error...

Страница 39: ...he connection was set up Dropped Indicates the number of AAL5 packets lost since the connection was set up 4 3 2 3 Configuration screen Configuration area Field Description ATM Channel VPI Displays th...

Страница 40: ...n and disclosure prohibited Version information area Version Information Vx y z Product version v4 0 3 for example Field Description Driver Displays the modem driver version SAGEM Monitor Displays the...

Страница 41: ...appears in the desktop Double click this icon to show the content of the CD ROM 2 Double click on the Mac OS X icon to run the Install Uninstall program 3 The Authenticate screen opposite appears Ente...

Страница 42: ...P User Guide 288 047 975 03 Page 4 18 Sagem Communication document Reproduction and disclosure prohibited 6 Uninstallation is complete Click 7 The screen opposite reappears Click to close the uninstal...

Страница 43: ...SAGEM F st 800 840 PPP User Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page A 1 A Appendix A SAGEM F st 800 840 troubleshooting...

Страница 44: ...up see section A 1 1 _ A 1 1 ADSL LED blinking This indicates that the SAGEM F st 800 840 is attempting to connect to the remote connection DSLAM The indicator remains in this state while the modem is...

Страница 45: ...olve the problem Reinstall the modem in Windows see section 3 1 or in Mac see section 4 1 A 1 3 ADSL LED off and PWR LED on Check that the line cable is connected correctly to your modem and to the te...

Страница 46: ...Appendix A SAGEM F st 800 840 troubleshooting SAGEM F st 800 840 PPP User Guide 288 047 975 03 Page A 4 Sagem Communication document Reproduction and disclosure prohibited...

Страница 47: ...SAGEM F st 800 840 PPP User Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page B 1 B Appendix B Safety instructions...

Страница 48: ...fied personnel and only when approved by your operator Cleaning Do not use liquid or aerosol based cleaning agents Power source The modem is powered via the USB port on your PC Check that the USB cabl...

Страница 49: ...SAGEM F st 800 840 PPP User Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page C 1 C Appendix C Technical Specifications...

Страница 50: ...m Thickness 32 mm Weight 90 g USB interface Bit rate 12 Mbit s Standard USB 1 1 Data Asynchronous Transmission mode Bidirectional Power consumption 2 5 W Connector USB Type B socket ADSL interface Tra...

Страница 51: ...0 Transport Standard ETS 300 019 1 2 class T2 3 Temperature 40 C to 70 C Relative humidity 10 to 100 Operation Standard ETS 300 019 1 3 class T3 2 Temperature 5 C to 45 C Relative humidity 5 to 85 Pre...

Страница 52: ...losure prohibited C 2 Software specifications ATM Signaling PVC Adaptation layer AAL5 Number of VCs 1 OAM management OAM F4 and F5 Quality of service UBR Encapsulation protocols RFC 2364 PPPoA VCMUX o...

Страница 53: ...SAGEM F st 800 840 PPP User Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page D 1 D Appendix D Glossary...

Страница 54: ...nstalled at the subscriber s premises CO Central Office CPE Customer Premises Equipment Terminal CRC Cyclic Redundancy Check Error detection method DMT Discrete Multi Tone Transmission method using 25...

Страница 55: ...sure prohibited Page D 3 UBR Unspecified Bit Rate Widely used service class USB Universal Serial Bus This Bus supports a nominal bit rate of up to 12 Mbit s VC Virtual Channel VCI Virtual Channel Iden...

Страница 56: ...Appendix D Glossary SAGEM F st 800 840 PPP User Guide 288 047 975 03 Page D 4 Sagem Communication document Reproduction and disclosure prohibited...

Страница 57: ...SAGEM F st 800 840 PPP User Guide 288 047 975 03 Sagem Communication document Reproduction and disclosure prohibited Page E 1 E Appendix E Environment...

Страница 58: ...ontribution is paid to an approved national organization to improve packaging recovery and recycling infrastructures To facilitate recycling please respect the sorting rules set up locally for this ki...

Страница 59: ......

Страница 60: ...Si ge social 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE T l 33 1 58 11 77 00 Fax 33 1 58 11 77 50 http www sagem com Soci t Anonyme au capital de 300 272 000 480 108 158 RCS Paris...

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