20
Additional Services and Products Available
123 Send can now offer the following services to our merchants*:
Adding surcharge to your terminal.
To set the level of surcharge on your terminal please
contact the Technical Helpdesk on 0800 54 24 123.
Gratuity –
This option allows your customer to decide on whether or not they wish to add a
gratuity to their bill. To enable this feature please call the Technical Helpdesk on 0800 54
24 123.
Cash Back –
Without this enabled you do not have the ability to perform cash back
transactions. To add this function to your terminal please call our Technical Helpdesk on
0800 54 24 123.
Roaming SIM card –
This SIM is a premium product and does cost an additional fee per
month. The SIM roams Vodafone, O2 and Orange and picks the network with the strongest
signal.
Customer Not Present –
This will enable you to take Mail Order transactions. To set this
up please contact your acquirer first and follow the instruction on page 11.
*These services are provided at an extra cost and are subject to acquirer.
