32
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Coffee puck is sticking to
the shower screen.
•
This is normal and
happens occasionally.
The dry puck feature
creates a slight
vacuum on top of the
coffee puck which
will occasionally hold
the puck against the
shower screen instead
of leaving it in the filter
basket.
Pumps continue to
operate / Steam is very
wet / Hot water outlet
leaks.
•
Using de-mineralised
or distilled water which
is affecting how the
machine is designed
to function.
We recommend using cold,
filtered water. We do not
recommend using water
with no/low mineral
content such as
de-mineralised or distilled
water. If problem persists
please contact Sage
Customer Service or go
to sageappliances.com
TROUBLESHOOTING
