Sage the Dual Boiler BES920 Скачать руководство пользователя страница 23

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TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

The machine is ‘On’ but
ceases to operate.

Turn machine Off. Wait

for 60 minutes and turn

machine back On.

If problem persists please

contact Sage Customer

Service or go to

sageappliances.com

Steam pouring out of
group head.

Turn machine Off. Wait

for 60 minutes and turn

machine back On.

If problem persists please

contact Sage Customer

Service or go to

sageappliances.com

Espresso just drips from

the portafilter spouts.

•

Coffee is ground

too finely.

Use slightly coarser grind.

•

Too much coffee in the

filter basket.

Lower dose of coffee using

the RAZOR

™

dosing tool.

•

The filter basket may be

blocked.

Use the fine pin on the

provided cleaning tool

to clear the outlet hole(s)

on the underside of the

filter basket. If it continues

to be blocked, dissolve a

cleaning tablet in hot water

and soak filter basket and

portafilter in the solution

for approx. 20 minutes.

Rinse thoroughly.

Содержание the Dual Boiler BES920

Страница 1: ...BES920 the Dual Boiler Instruction Booklet ...

Страница 2: ...ess steel portafilter I Convection heated 6 cup warming tray J Manual and programmable 1 2 cup volume controls K Easy to operate steam lever for instant and continuous steam L Dedicated hot water outlet delivers instant hot water for long blacks pre heating cups M 360 swivel action steam wand with 3 hole tip for a silkier texture N De scale access point O Integrated tool storage tray P Drop down s...

Страница 3: ... holder with filter U Cleaning disc V Allen key W Cleaning tool X Espresso cleaning tablets Y Water hardness test strip Z Razor precision dosing tool LCD INTERFACE Display Modes Shot Temp Shot Clock Timer Clock Programmable Functions Shot Temp Shot Volume 1 2 cup Pre Infusion Auto Start Y X R T S Single Wall Dual Wall U V W Z ...

Страница 4: ...k into place Slide the water tank into position and lock into place NOTE To purchase water filters visit sageappliances com FIRST USE Initial Start Up Fill tank with cold tap water Dip Water Hardness Test Strip into water tank for 1 second set aside Check Steam Lever and Hot Water dial are in the CLOSED position Press POWER On A pumping sound will be heard indicating empty boilers are being filled...

Страница 5: ...LE during START UP AUTO OFF The machine will turn off completely if not used for a continuous 20 minutes period LCD INTERFACE Display modes 3 modes can be displayed on the LCD screen Shot Temp Shot Clock or Clock Press UP or DOWN arrow to change the display mode between shot clock clock Shot temp will be displayed during an extraction 1 Shot Temp Displays selected extraction temperature default se...

Страница 6: ... the pre programmed duration 30secs The extraction will start using the low pressure pre infusion The machine will stop after 2 CUP volume has been extracted and will return to STANDBY mode MANUAL The MANUAL button allows you to control the espresso pour volume to suit your preference Press MANUAL button once to start the espresso extraction The extraction will start using the low pressure pre inf...

Страница 7: ...T WATER dial to OPEN position The Hot Water LED will be On To turn HOT WATER off rotate the HOT WATER dial to CLOSED position The machine will return to STANDBY mode NOTE You cannot run hot water and extract espresso at the same time LCD PROGRAMMING FUNCTIONS To program the machine press MENU button once The LCD will display all programming functions Continue to press MENU button to select your de...

Страница 8: ...et NOTE 1 2 cup volumes use duration to control espresso volume as default setting Access the Advanced Menu page 17 if you wish to use Volumetric controls for these volumes SHOT VOLUME 1 CUP Volume Programming Press MENU button until SHOT VOL icon flashes and 1 CUP is displayed on the LCD screen Dose tamp the portafilter with ground coffee Press 1 CUP button to start espresso extraction Press 1 CU...

Страница 9: ... origin of the coffee beans their freshness and degree of roast We recommend a temperature range of between 90 C 95 C for optimal flavour Press EXIT button Machine will beep once to confirm setting AUTO START To use AUTO START first ensure clock has been set NOTE Clock must first be set prior to activating the auto start feature Refer to page 16 Auto Start ON OFF Press MENU button until AUTO START...

Страница 10: ...utton until SET CLOCK icon flashes The current Clock Time will be displayed on the LCD screen Press UP or DOWN arrow to adjust the time Press EXIT button Machine will beep once to confirm setting CLEAN CYCLE Press MENU button until CLEAN CYCLE icon flashes and PUSH is displayed on the LCD screen To start the CLEAN CYCLE press the illuminated MANUAL button The CLEAN CYCLE icon will flash and the ma...

Страница 11: ...gain to stop extraction This function can be used to manually control the pre infusion duration ACCESS ADVANCED MENU To access the Advanced Menu With machine OFF press and hold the 1 CUP button then press the POWER button POWER POWER TURN POWER OFF THEN PRESS HOLD Resetting default settings The machine has the following default settings 1 Temperature 93 C 2 Pre Infusion Duration Pr07 3 Pre Infusio...

Страница 12: ...ture to texture larger volumes of milk Press MENU to Select STEAM Use UP and DOWN arrows to select required steam temperature Press MENU to set Machine will beep once to confirm selection Machine Audio Snd Machine Audio refers to the volume level of the beeps heard HI high volume LO low volume OFF volume off Press the MENU button to select Audio Press UP or DOWN arrows to select desired volume Pre...

Страница 13: ...hing At START UP The machine will not enter START UP mode when the STEAM LEVER is in the OPEN position and the STEAM LED is flashing Move the STEAM LEVER to the CLOSED position for the machine to enter START UP mode HOT WATER LED Flashing At START UP The machine will not enter START UP mode when the HOT WATER dial is in the OPEN position and the HOT WATER LED is flashing Move the HOT WATER dial to...

Страница 14: ...t when 200 extractions have been carried out since the last clean cycle The CLEAN ME icon will be displayed on the LCD screen the next time the machine enters START UP mode For information on how to clean the machine refer to the CLEAN CYCLE instructions on page 24 ...

Страница 15: ...gle cups or mugs DUAL WALL Filter Baskets Use Dual Wall filter baskets if using pre ground coffee Dual Wall filter baskets regulate the pressure and help to optimise the extraction regardless of the grind dose tamp pressure or freshness Use the 1 cup filter basket when brewing single cups and the 2 cup filter basket when brewing two cups stronger single cups or mugs THE GRIND When grinding coffee ...

Страница 16: ...nd repeat above steps PURGING THE GROUP HEAD Before placing the portafilter into the group head run a short flow of water through the group head by pressing and holding the 1 CUP button This will purge any ground coffee residue from the group head and stabilise the temperature prior to extraction INSERTING THE PORTAFILTER Place the portafilter underneath the group head so that the handle is aligne...

Страница 17: ...OVER EXTRACTED BITTER ASTRINGENT TOO COARSE UNDER 20 SEC UNDERDEVELOPED SOUR UNDER EXTRACTED EXTRACTION GUIDE Keep the tip at or slightly below the surface continuing to maintain the vortex Texture the milk until sufficient volume is obtained Lift the handle of the jug to lower the tip beneath the surface but keep the vortex of milk spinning The milk is at the correct temperature 60 65 C when the ...

Страница 18: ... use INSTALLING WATER FILTERS Soak filter in a glass of water for 5 minutes Rinse the filter and mesh under running water Assemble filter into filter holder Set replacement date forward 2 months Install filter holder into water tank Insert water tank into the machine Ensure the latch is locked into position Replacing the water filter after three months or 40L will reduce the need to descale the ma...

Страница 19: ... 1 cup filter basket Insert portafilter into the group head Press the 1 CUP button to build pressure in the basket Repeat several times to remove residual coffee oils in the espresso water paths CLEANING THE DRIP STORAGE TRAY The drip tray should be removed emptied and cleaned after each use or when the drip tray indicator is showing Empty Me Remove grill from the drip tray Wash the drip tray in w...

Страница 20: ...ow to the dESC then press MENU to confirm 2 Empty Boilers a Remove the grey silicone cover on the lower front panel marked DESCALE ACCESS REMOVE DESCALE ACCESS DESCALE ACCESS DESCALE ACCESS DESCALE ACCESS b Place a cloth over the drip tray to prevent steam escaping c Use a flat head screw driver to rotate the right valve counter clockwise SLOWLY until fully open As the valve opens steam may be rel...

Страница 21: ... over the drip tray to stop steam escaping c Empty boilers by repeating steps 2c and 2d d Empty drip tray and insert back to place e Empty water tank then rinse and fill with clean water to the MAX line Lock water tank back into position 4 Flush Boilers a Press 1 Cup button and the LCD screen will show countdown time 20 minutes During this time the machine will fill boilers with fresh clean water ...

Страница 22: ...hine is ready Water tank is empty Fill Tank Water tank not fully inserted locked Push water tank in fully and close the latch FILL TANK displayed on LCD but water tank is full Water tank is not fully inserted and locked into position Push water tank in fully and close the latch No Steam or Hot Water Machine is not turned on Ensure the machine is plugged in switched On at the power outlet and the P...

Страница 23: ...ase contact Sage Customer Service or go to sageappliances com Espresso just drips from the portafilter spouts Coffee is ground too finely Use slightly coarser grind Too much coffee in the filter basket Lower dose of coffee using the RAZOR dosing tool The filter basket may be blocked Use the fine pin on the provided cleaning tool to clear the outlet hole s on the underside of the filter basket If i...

Страница 24: ...ve suggestions do not help check the machine Place an EMPTY Dual Wall filter basket into the portafilter either 1 CUP or 2 CUP Press the MANUAL button If the pressure gauge reads over 5 bar the machine is OK Ensure correct dose by using the RAZOR dosing tool If the dose is correct make the grind finer If the pressure gauge reads below 5 bar contact Sage Customer Service Centre Coffee not hot enoug...

Страница 25: ... There are coffee grounds around the filter basket rim Clean excess coffee from the rim of the filter basket to ensure a proper seal in group head Filter basket rim is wet or underside of portafilter lugs are wet Wet surfaces reduce the friction required to hold the portafilter in place whilst under pressure during an extraction Always ensure filter basket and portafilter are dried thoroughly befo...

Страница 26: ...reen instead of leaving it in the filter basket Pumps continue to operate Steam is very wet Hot water outlet leaks Using de mineralised or distilled water which is affecting how the machine is designed to function We recommend using cold filtered water We do not recommend using water with no low mineral content such as de mineralised or distilled water If problem persists please contact Sage Custo...

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