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16

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Display says 

“Water tank 

empty” but water 

tank is full

• Water tank not fully 

inserted & locked.

• Push water tank in fully and lock latch 

closed.

No steam or 

hot water

• Machine is not turned 

on or up to operating 

temperature.

• Ensure the machine is plugged  

in and ready for use.

• You may have a blockage in scale.  

Please run the descale process.

No hot water

• Water tank is empty.

• Fill water tank.

No steam

• Steam wand is blocked.

• Refer to ‘Cleaning the Steam Wand’, 

page 12.

• You may have a blockage in scale.  

Please run the descale process.

The machine is ‘On’ 

but won’t operate

• Turn machine off. Wait for 60 minutes  

and turn machine back on. 

• If problem persists, call Sage Consumer 

Support.

Steam pouring out 

of group head

• Turn machine off. Wait for 60 minutes and 

turn machine back on. 

• If problem persists, call Sage Consumer 

Support.

Espresso only 

drips from the 

portafilter spouts, 

restricted flow

• Coffee is ground  

too finely.

• Adjust the grind size to a higher number  

to make the grind size slightly coarser.

• You may have a blockage in scale.  

Please run the descale process.

Espresso flows out 

too quickly

• The coffee is ground  

too coarsely.

• Coffee beans are stale.

• Adjust the grind size to a lower number  

to make the grind size slightly finer.

• Use freshly roasted coffee beans with  

a ‘Roasted On’ date and consume  

between 5–20 days after that date.

Содержание SES990BTR

Страница 1: ...the Oracle Touch SES990...

Страница 2: ...el on the underside of the appliance If you have any concerns please contact your local electricity company Remove any packaging material and promotional labels or stickers before using the Oracle Tou...

Страница 3: ...ch is recommended to provide additional safety protection when using electrical appliances It is advisable that a safety switch with a rated residual operating current not exceeding 30mA be installed...

Страница 4: ...SPECIFIC INSTRUCTIONS FOR WATER FILTER Filter cartridge should be kept out of reach of children Store filter cartridges in a dry place in the original packaging Protect cartridges from heat and direct...

Страница 5: ...rol panel E Grind outlet F 58mm group head G 58mm stainless steel portafilter H Drop down swivel foot I Heated cup warming tray J Cool touch steam wand K Dedicated hot water outlet L Descale access po...

Страница 6: ...C 1 cup filter basket D Water filter holder with filter E Cleaning disc F Mini grinds bin G Grinder burr brush H Grind outlet brush tamp removal magnet I Cleaning tool for steam wand tip J Two allen k...

Страница 7: ...old water slide and lock back into position FIRST USE 1 Press POWER button to turn the machine on 2 Follow the instructions on screen to guide you through first use setup 3 After completing setup the...

Страница 8: ...conds SELECTINGYOUR FILTER BASKET AUTO GRIND DOSE TAMP Align portafilter handle with the INSERT position on the grind outlet Lift to insert portafilter into the grind outlet and rotate to the centre p...

Страница 9: ...lk texturing will stop automatically when the selected milk temperature is reached Lift steam wand to removemilkjug Wipe the wand tip with a clean damp cloth Lower steam wand to the down position and...

Страница 10: ...storing for an extended period of time Refer to the Descale section for the step by step instructions This procedure is also intended as an anti freeze measure in the event the machine is exposed to...

Страница 11: ...empty Unlock remove hopper Remove upper burr Unlock hopper 1 2 3 4 5 6 Clean lower burr with burr brush Remove tamping fan with tamp removal magnet Clean upper burr with burr brush 7 8 8 9 Clean grin...

Страница 12: ...dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx 20 minutes Rinse thoroughly CLEAR WATER BACKFLUSH After each coffee making session we recommend do...

Страница 13: ...ce NOTE Do not clean any of the parts or accessories in the dishwasher DESCALE Use this function to access the descale procedure when promoted on screen The machine will enter descale mode if you choo...

Страница 14: ...a hair dryer to blow air into the burr area to quicken the drying process Unable to lock bean hopper into position Coffee beans obstructing bean hopper locking device Remove bean hopper Clear coffee b...

Страница 15: ...eature Clock not set or clock is set with incorrect time Check that the clock and Auto Start time have been programmed correctly Operation Error message on the touch screen A major fault has occurred...

Страница 16: ...ut won t operate Turn machine off Wait for 60 minutes and turn machine back on If problem persists call Sage Consumer Support Steam pouring out of group head Turn machine off Wait for 60 minutes and t...

Страница 17: ...uch coffee extracted Coffee is ground too coarsely Shot duration volume needs to be adjusted Adjust the grind size to a lower number to make the grind size slightly finer Customise extraction time by...

Страница 18: ...rchase Registration also makes it easier to get support and advice on any questions or issues that you might have in the future If you wish we can also send you free recipes and additional hints and t...

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