8
Dorel Juvenile Group, Inc. warrants to the original purchaser that this product (Glow & Go
Monitoring System), is free from material and workmanship defects when used under normal
conditions for a period of one (1) year from the date of purchase. Should the product contain
defects in material or workmanship Dorel Juvenile Group, Inc., will repair or replace the product, at
our option, free of charge. Purchaser will be responsible for all costs associated with packaging and
shipping the product to Dorel Juvenile Group Consumer Relations Department at the address noted
on front page and all other freight or insurance costs associated with the return. Dorel Juvenile
Group will bear the cost of shipping the repaired or replaced product to the purchaser. Product
should be returned in its original package accompanied by a proof of purchase, either a sales
receipt or other proof that the product is within the warranty period. This warranty is void if the
owner repairs or modifies the product or the product has been damaged as a result of misuse.
This warranty excludes any liability other than that expressly stated previously, including but not
limited to, any incidental or inconsequential damages.
One-Year Limited Warranty
Troubleshooting
Problem
Parent’s Unit power
indicator does not
illuminate
Possible Cause
Parent’s Unit is not turned on
Batteries are low or dead
AC Adapter not properly
connected
Solution
Slide the volume control on
Replace batteries
Make certain that any light switches
that control the power flow to the
wall outlet are on (when using AC)
Check AC Adapter jack-to-socket
and plug-to-outlet connections
Parent’s Unit has no
sound or sound breaks up
Volume not turned up
Signal interference due to
microwaves, monitors, cellular or
cordless telephones, etc.
Out of range
Adjust the volume control on the
Parent’s Unit
Turn the Baby’s Unit and Parent’s
Unit off, wait a moment then turn
them back on
Bring Parent’s Unit closer to
Baby’s Unit
Audio feedback
(squealing)
Baby’s Unit is too close to the
Parent’s Unit
Move the Baby’s Unit further away
from the Parent’s Unit
Lower the volume on the Parent’s
Unit
Weak sound coming from
Parent’s Unit
Out of range
Batteries are low
Operate Parent’s Unit closer to the
Baby’s Unit
Replace batteries
NOTE:
Please do not return this product to the place of purchase. If you are having
difficulty using this product email [email protected], call Consumer Relations at
(800) 544-1108, or fax at (800) 207-8182. You can also visit our website at
www.safety1st.com
Baby’s and Parent’s Units may be
set on different channels
Local interference from electrical
or radio frequency appliance near
your location
Units may be too far away from
each other
Static or interference in
the signal transmission
Make sure both units are on the
same channel (I or II)
Turn off the appliances that may
be causing interference
Switch channel setting on both
Parent and Baby Units
Reduce the distance between the
two units