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This chapter describes the operation of the Safescan 6165, as well
as the menu structure of the device.
7. Troubleshooting
Error message
Description
SUSPECT - CHECK ITEM
Incorrect number of coins
detected in a coin roll /
incorrect number of banknotes
detected in a banknote bundle.
Solution:
Check the coin roll / banknote
bundle for any missing or
excess coins / notes. Correct
this and count again. Due to
the high weight tolerance of
banknotes, the 6165 is not
able to detect incomplete
banknote bundles.
REMOVE ALL
There are still items present
on the platform after
“OK”
has
been pressed - or the money
platform was not empty during
taring.