Safescan 2885-S, Руководство пользователя

Страница: 11 / 18

www.safescan.com
11
ENGLISH
The machine will give you a clear audible and visual notification when a suspected banknote has been
detected. The following messages can be shown:
REJECTION MESSAGES
Error Cause
• Banknote is suspected.
• The sensors may be dirty or blocked by
dust.
• The image or integrated UV & IR features
of banknotes may become weaker when a
banknote is old, heavily used or when it
has accidentally been washed.
SLANT
DIFFERENT
DENOMINATION
CHAINED,
DOUBLE
Solution(s)
• Count the banknote again to make sure if a suspected
banknote is detected.
• Follow the cleaning procedure.
• Check if the banknotes are dirty, damaged or worn
out.
• Make sure that the device is not in the vicinity of any
magnetic fields or devices transmitting any signal
since this may disrupt the integrated sensors.
• Ensure the banknotes are placed neatly and are
inserted centred on the hopper. Use the hopper
guides to center the banknotes and when counting a
large stack of banknotes, guide the notes also with
your hands during counting. Please refer to first
operation.
• The banknotes are not being fed straight
through the machine.
• A banknote of a different denomination
than the first counted banknote has been
detected.
• Ensure that there are no banknotes stuck, folded or
glued together.
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• The hopper may be set too loose. Adjust the hopper
screw in clockwise direction. See chapter
maintenance and servicing.
• More than one banknote is being fed
through the machine at the same time.
UV, MG, IR,
IMAGE
INCOMPLETE,
IMAGE
DISTORTION,
IMAGE,
NOT
RECOGNIZED,
IMAGE
INCORRECT
HALF
BANKNOTE
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• An incomplete, torn or half-size banknote
has been detected.
WIDTH,
LENGTH
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• A banknote with a non-conforming size has
been detected.
SERIAL
NUMBER SCAN
ERROR
SERIAL
NUMBER
BLACK LIST
• Check if the serial number is not covered. Remove
any covering and scan the banknote again.
• Contact the appropriate authorities.
• Could not scan the serial number.
• Serial number is known as suspected
banknote.