Instructions for Assembly, Operation and Maintenance
29
Registering your product online simplifies proof of purchase in
the event of a warranty claim.
Head to our website to fill out the product registration form:
britax.com.au
MAKING A WARRANTY CLAIM
Your rights under a
Britax
company warranty are separate from and independent of your
rights under the statutory consumer guarantees. What you need to do to enforce your rights
under a statutory consumer guarantee is set out in the
Australian Competition
and Consumer Commission’s Consumer Guarantees - A Guide for Consumers.
To make a claim under a Britax company warranty, please contact our customer
service team on:
Australia:
1300 303 330
New Zealand:
0508 688 822
or alternatively by email at:
Australia:
New Zealand:
You will be required to:
•
Return the product to the place of purchase or to a designated repair agent;
•
Present your receipt as proof of purchase;
•
Identify the defect in the product; and
•
Present the product to Britax for inspection on request.
Britax
will advise you whether the product is covered by the
Britax
company warranty.
Britax’s
decision of whether a product is covered by a
Britax
company warranty is final.
Britax
will act reasonably when determining whether a product is covered by a
company warranty.
Did you know?
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ARRANT
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ARRANT
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