• 26 •
Problem
Possible cause
Solution
The machine does not
switch on.
The machine is not connected to the
power supply.
Connect the machine to the power supply.
The pump is very noisy.
The water tank is empty.
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The coffee is too cold.
The temperature ready light was
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pressed.
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(section 5).
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The cups are cold.
Preheat the cups on the cup-warming
surface.
The milk does not froth.
The milk is not suitable: Powdered
milk or low-fat milk has been used.
Use only cold, whole milk.
It is not possible to make a
cappuccino.
There is no steam left in the boiler.
Prime the circuit (section 4.5) and repeat the
operations described in section 6.
The cappuccinatore is dirty.
Clean the cappuccinatore as described in
section 9.
Coffee does not brew.
The machine is over temperature, the
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Prime the circuit as described in section 4.5.
When the machine ready light is permanently
on, coffee may be brewed.
The coffee is brewed too
fast, crema does not form.
There is too little coffee in the
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Add coffee (section 5).
The grind is too coarse.
Use a different blend.
The pod is too old.
Replace the old pod with a new one.
The “illy” button has not been
pressed.
Press the “illy” button and wait until the machine
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Coffee is not brewed or
brewed in drips only.
Water tank is empty.
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There is too much coffee in the
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Reduce the quantity of coffee in the
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The “hot water/steam” knob is open. Close the knob.
The machine has limescale build-
up.
Descale the machine (section 10).
The filter in the portafilter is
clogged.
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The pod is not suitable.
Change type of pod.
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edges.
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in the brew unit.
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dirty.
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The gasket of the boiler is dirty.
Clean the gasket.
The pod is inserted incorrectly.
Insert the pod correctly.
Please contact an authorized service center for any problems not covered in the above table or when the
suggested solutions do not solve the problem. Saeco USA Customer Service 1-800-933-7876.
Содержание Magic Cappuccino Plus
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