- You forgot to place the lid on the pre-ground coffee compartment. If you
do not place it back within 30 seconds the display will return to the main
menu and the brewing cycle will be stopped.
Meaning of error codes
Error code
Problem
Cause
Possible solution
1
Coffee grinder blocked
Coffee exit duct
clogged
Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
3 - 4
The brew group cannot
be removed.
The brew group is not
positioned correctly.
Close the maintenance
door. Switch the
machine off and back
on again. Wait for the
‘machine ready’ icon on
the display and then
remove the brew group.
5
Water circuit problem
There is air in the water
circuit.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
Other error codes
Switch the machine off
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Ordering accessories Saeco
To clean and descale the machine, only use the Saeco maintenance
products. These products can be purchased in the Philips online shop (if
available in your country) at www.shop.philips.com/service, from your local
reseller or from the authorized service centers.
Ordering maintenance products:
Typenumber
Product
CA6700
Descaling solution
CA6903
AquaClean filter
HD5061
Brew group grease
24
English
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