Problem
Cause
Solution
I cannot activate the
AquaClean filter and
the machine asks for
descaling.
You have already replaced
the AquaClean filter 8 times.
After you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
Descale your machine first and
install the AquaClean filter.
Always activate the AquaClean
filter in the menu. Also do this
when you replace the filter.
The filter has not been replaced
in time after the AquaClean filter
icon flashed and the capacity
dropped to 0%.
Descale your machine first and
then install the AquaClean
filter.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 50 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you install
the AquaClean filter.
First descale the machine and
then install a new AquaClean
filter. After descaling, the filter
counter is reset to 0/8. Always
confirm filter activation in the
machine menu. Also do this
after filter replacement.
You did not activate the new
or replaced AquaClean filter in
the machine menu. Also after
replacing the filter, you need to
confirm activation in the machine
menu.
Descale your machine first.
Then activate the AquaClean
filter in the menu. Also do this
when you replace the filter.
The AquaClean filter
icon does not appear
on the display after I
replaced the filter.
You did not confirm activation in
the machine menu.
Confirm the activation of the
filter in the machine menu.
If the display shows 'START
CALC CLEAN', you first need
to descale the machine.
Remove the AquaClean filter
before descaling and reinsert it
afterwards.
The AquaClean filter
is installed, but the
descaling message
appears.
You have not activated the
AquaClean filter in the machine
menu.
First descale the machine and
then install a new AquaClean
filter. This will reset the filter
counter to 0/8. Always
confirm filter activation in the
machine menu, also after filter
replacement.
The AquaClean filter
does not fit.
You need to remove air from the
filter.
Let air bubbles come out of
the filter.
There is still water in the water
tank.
Empty the water tank before
you install the filter.
You are trying to install another
filter than the AquaClean filter.
Only the AquaClean filter fits
into the machine.
You need to remove air
from the filter.
The rubber o-ring is not attached
to the AquaClean filter.
Check the packaging for the
o-ring and attach it to the
AquaClean filter.
English
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