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Australia:
Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. This is not a complete statement
of your legal rights as a consumer.
New Zealand: Our Goods come with guarantees that cannot be
excluded under the Consumer Guarantees Act 1993.
This guarantee applies in addition to the conditions and guarantees implied
by that legislation.
Additional Warranty:
In addition to the rights and remedies that you have under the Australian
Consumer Law, Consumer Guarantees Act of New Zealand or any other
applicable law, we provide the following warranty against defects:
1. If, during the first
2 years
from their date of purchase from the
Supplier
(Warranty Period)
, the Goods prove defective by
reason of improper workmanship or materials and none of your
statutory rights or remedies apply, we will repair or replace the
Goods without charge.
2. We do not have to repair or replace the Goods under this
Additional Warranty if the Goods have been used for a
commercial purpose; misused, improperly or inappropriately
installed, operated or repaired; abused; damaged; or not
maintained in accordance with the manufacturer’s instructions.
3. Even when we do not have to repair or replace the Goods,
we may decide to do so anyway. In some cases, we may decide
to substitute the Goods with a similar alternative product of our
choosing. All such decisions are at our absolute discretion.
4. All such repaired, replaced or substituted Goods continue to
receive the benefit of this Additional Warranty for the time
remaining on the original Warranty Period.
5. This Additional Warranty is limited to repair, replacement or
substitution only. As far as the law permits, we will not be liable
for any loss or damage caused to property or persons arising
from any cause whatsoever.
6. In order to claim under this Additional Warranty you must
telephone us on 1300 363 391 in Australia or 0800 658 224
in New Zealand within the Warranty Period. You will be asked
for details of the Goods, a description of the defect and your
personal details. Upon accepting your claim, we shall assist you
with either returning the Goods to the Supplier for replacement
or to the most convenient Philips Authorised Service Centre for
your Goods to be repaired.
In some case we may require that you return to the Goods to us
(at the address below) for repair, replacement or substitution.
* All returned Goods must be accompanied by satisfactory proof
of purchase which clearly indicates the name and address of
the Supplier, the date and place of purchase and identifies
product. It is best to provide a legible and unmodified receipt
or sales invoice.
* You must bear any expense for return of the Goods or
otherwise associated with making your claim under this
Additional Warranty.
7. This warranty is only valid and enforceable in Australia and
New Zealand.