10
TROUBLESHOOTING
If you have trouble operating WAKEit, please search the following options for solving the problem. If
the solutions below do not help your problem, please contact customer service at [email protected].
No sound from my WAKEit
• Please make sure, that the product is connected to a power outlet
• Try to increase the volume on your Bluetooth device or the speaker
• Please make sure that all cables are correctly connected
My WAKEit have radio static
•
If you are using a Bluetooth connection, then please make sure that the speaker and your
Bluetooth device is within 10 meters of each other
•
If you are using FAB+ or FM, then please check that the antenna is fully extended
Bluetooth connection failed
• Please make sure, that WAKEit is in correct Bluetooth pairing mode .
•
Reconnect after reboot
• Please make sure, that the speaker and your Bluetooth device is within 10 meters of each other
•
Please make sure, that there is no obstructions between the speaker and your Bluetooth device
•
Try connecting another Bluetooth device
Failure in station scanning in DAB+ or FM mode
• Check if the antenna is fully extended
WAKEit has radio static or losses the signal when I listen to radio from DAB+ or FM mode
• Do not use wireless charging while listening to the radio as the wireless charger interferes with
WAKEits radio signal .
• Check if the antenna is fully extended to improve the radio signal
My device or WAKEit is very warm
•
The wireless charger must not be covered as this might result in overheating
•
Do not charge your device wirelessly with a steel plate or magnetic back, this may damage your
devices
Содержание WAKEit
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