Troubles
Reason
Solution
Water leakage
The connection
between inlet pipe
or outlet hose and
tap or washing
machine is not tight.
Drain pipe in the
room is blocked.
Check and fasten
water pipes. Clean
up outlet hose and
ask a specialized
person to repair it
when necessary.
Water is overflowed
from the bottom of
the machine
The inlet pipe is not
connected firmly.
Outlet hose has
water leakage.
Fix the inlet pipe.
Replace the drain
hose.
Fix the inlet pipe.
Replace the drain
hose.
Indicator or display
does not light.
Power is
disconnected.
PC board has
problems. Harness
has connection
problem.
Check if the power
is shut down and
power plug is
connected correctly.
If not, please call up
service line.
Troubleshooting
Troubles
Reason
Solution
Washing machine
cannot startup
Check if the door is
closed tightly.
Check if power plug
is inserted well.
Check if water
supply tap is
opened.
Check if button
“Démarrage/pause”
(Start/Pause) is
pressed.
Check if button
“Marche/Arrêt” (On/
Off) is pressed.
Door cannot be
opened
Machine's safety
protection design is
working.
Disconnect the
power.
Heating fault
NTC is damaged
and heating pipe is
aging.
Can normally wash
the clothes.
Only cannot wash
with heating.
Shall contact the
service center
promptly.
91
90
GB
GB
