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S2Konnect N-2020SX

17

Troubleshooting

If the problem persists, you can analyze the status of the network adapter with the aid of the LEDs 

and the diagnostics programs.

7

Problem

Another expansion
card fails to work after 
the network adapter 
has been installed

The computer does
not detect the 
network adapter

The computer 
adapter fails during a 
normal operation

Loopback test is 
successful but link 
LED does not light 
(no connection)

LED for transmitting/
receiving data pack- 
ets (ACT) is not iIIu- 
minated

Make sure all cables are connected to the correct expansion cards.
Make  sure  the  expansion  cards  are  correctly  inserted.  Check  if  any  internal 
connections in the computer have been disengaged or have been damaged 
during the installation of the network adapter.
Check for resource conflicts in the computer. Check PCI/PCI-X configuration 
and resource allocation.

Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different PCI/PCI-X  slot.

Load or install the driver again.

Check the connections and try another switch port if necessary.
Is switch configuration 1000 Mbit/s set?
Is the network driver loaded?
Is the maximum transmission distance exceeded (see section “Transmission 
Distances”)?

Make sure the network driver is loaded.
Is there any network overload?
Is switch configuration 1000 Mbit/s set?
Is the maximum transmission distance exceeded (see page 11)?
If you have any other S2Konnect adapter installed, compare your setup with 

this adapter. 

What to do

Содержание N-2020SX

Страница 1: ......

Страница 2: ...S2Konnect N 2020SX S2Konnect N 2020SX 1000Base SX Dual Port Server Adapter PCI X 2 Fiber LC User Manual 2...

Страница 3: ...SX Dual Port Server Adapter PCI X 2 Fiber LC Contents are subject to change without notice Product and brand names are registered trademarks of their appropriate owners If you have comments on this do...

Страница 4: ...esult in death or serious injury Example dangerous voltage Used to indicate a potentially hazardous situation which if not avoided could result to a da mage to your eyes Example laser light Used to in...

Страница 5: ...Network 11 5 Hardware Features 13 Adapter Characteristics 13 LED Displays 14 6 Testing the Network Adapter 15 DOS Diagnostic Program 15 Loopback Wrag Plug Test 15 7 Troubleshooting 17 8 Important Inf...

Страница 6: ...igure 1 Insertion of the adapter into the computer Figure 2 Connection of fiber optics cables plugs Figure 3 Possible network configurations connection options Figure 4 Location of the LEDs Figure 5 S...

Страница 7: ...ork adapter To avoid damaging the S2Konnect N 2020SX Dual Port Server Adapter observe the following Switch off the computer Disconnect the power cord from the power outlet Remove the computer cover Be...

Страница 8: ...directly into the outlets of fiber optic cables or fiber optic transmission compo nents with unprotected eyes Never allow fiber optic transmission paths to operate until all the connections have been...

Страница 9: ...screwdriver or similar tool to remove the screws from the cover If you are installing a network adapter in a tower computer we recommend to put the com puter on its side in order to apply the correct...

Страница 10: ...S2Konnect N 2020SX 10 Figure 1 Insertion of the adapter into the computer...

Страница 11: ...2 If possible disconnect the switch and the computer from the power supply 3 Remove the protective plug if available from the switch port which is to be used 4 At one end of the cable connect the LC...

Страница 12: ...apter and chapter 7 Troubleshooting As soon as the connection to the network is etablished the installation of the network adapter is complete Keep this manual with your computer manual for future ref...

Страница 13: ...pters can be connected to a switch a buffered repeater or directly to a second station see also figure 3 Possible network configurations Connections options For information about other S2Konnect netwo...

Страница 14: ...the LEDs 14 B A ACT 1000 ACT Port B 1000 Port B 1000 PortA ACT PortA ACT 1000 Figure 4 Location of the LEDs The LEDs of the fiber adapters have the following meaning Marking on bracket Color Status De...

Страница 15: ...The following tests are available Simple test without loopback This test covers all components but not the port socket including components for transmit ting receiving the data signals Comprehensive p...

Страница 16: ...test Insert the wrap plug into the port 4 Boot to DOS Wait until the operating system is loaded and the DOS prompt is displayed 5 You must select a driver containing the Diag Tool 6 Start the diag pro...

Страница 17: ...connections in the computer have been disengaged or have been damaged during the installation of the network adapter Check for resource conflicts in the computer Check PCI PCI X configuration and reso...

Страница 18: ...tistatic bag with a copy of the completed form enclosed in its original packaging or comparable packaging 5 Write the reference number issued by S2Konnect clearly visible on the outer packaging S2Konn...

Страница 19: ...Safety Standard CSA CB CE UL www s2konnect com PCI Low Profile Bracket included Sensors for Temperature and Voltage TCP Segmentation large send Compatible to SysKonnect SK 9S82 Product Highlights Feat...

Страница 20: ...X64 10 Linux X86 Kernel 2 2 Kernel 2 4 Kernel 2 6 NetWare X86 4 2 5 x 6 x DOS ODI Mac OS X 10 2 10 3 10 4 SCO OpenServer 5 0 7 OS 2 X86 3 0 and higher UnixWare X86 7 1x DOS Intel X86 NDIS2 ODI PXE Fre...

Страница 21: ...4 mm x 68 94 mm without Bracket Green Feature Advanced Power Management Warranty 2 Years Order Numbers 100 000 100 104 Copyright 2010 S2Konnect All rights reserved All brand and product names are tra...

Страница 22: ...ility for specific applications or customer network environments Limited Warranty for Hardware and Software Limited Warranty S2Konnect warrants that the SOFTWARE will perform substantially in accordan...

Страница 23: ...he accompanying Product Manual s for a period of 90 days from the date of receipt if you have created the required technical preconditions S2Konnect warrants that NETWORK INTERFACE CARDS will be free...

Страница 24: ...Person die Software auch auf einem tragbaren Computer oder einem Heimcomputer benutzen Urheberrecht Die Software ist Eigentum von S2Konnect oder deren Lieferanten und ist durch Urheberrechtsgesetze i...

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