
12
TROUBLESHOOTING
PROBLEM
SOLUTION
Air fryer not working.
Make sure the Air fryer is plugged into a power outlet.
If necessary try another outlet. Frying basket isn't completely
secured inside the Air fryer is not on.
The Air fryer is
especially noisy.
The motor or internals aren't working correctly.
Shut the Air fryer off immediately and safely.
Food not fully prepared
when taken out.
The Frying basket is overfilled with ingredients.
The cooking time is set too short.
Fried ingredients aren't
crispy enough.
Use oven snacks or brush a thin layer of oil on the surface of
the ingredients before cooking for crispier results.
Home-made french fries
are not crispy enough.
Soak the cut potatoes in water for at least 30 minutes to remove
the starch, but be sure to dry them properly before cooking.
Add a brush of oil or cut the potatoes into thinner fries for
crispier results.
Ingredients aren't
cooked evenly.
In the middle of cooking process, carefully lift the Frying basket
out and shake it to separate the overlapped ingredients, then
place the Basket back inside to continue.
The Air fryer has
shut down.
The Air fryer has an auto-off safety feature which protects
it from overheating. Unplug the unit safely and allow it to cool
down completely. Then plug it back in and restart
cooking following instructions.
NOTE! A few ingredients with a high fat content such as bacon or some meats can
release excess fat, grease, and oil which can begin to smoke. Please be mindful
of this and remove all excess fat and oil inside the Air fryer as necessary.