14
Russound X1 Products Installation Manual
Warranty
The Russound X1 products are fully guaranteed against
all defects in materials and workmanship for one (1) year
from the date of purchase. During this period, Russound
will replace any defective parts and correct any defect in
workmanship without charge for either parts or labor.
For this warranty to apply, the unit must be installed
and used according to its written instructions. If service
is necessary, it must be performed by Russound. The unit
must be returned to Russound at the owner’s expense
and with prior written permission. Accidental damage
and shipping damage are not considered defects, nor
is damage resulting from abuse or from servicing by an
agency or person not specifi cally authorized in writing by
Russound.
This Warranty does not cover:
• Damage caused by abuse, accident, misuse, negligence,
or improper installation or operation
• Power surges and lightning strikes
• Normal wear and maintenance
• Products that have been altered or modifi ed
• Any product whose identifying number, decal, serial
number, etc. has been altered, defaced or removed.
Russound sells products only through authorized Dealers
and Distributors to ensure that customers obtain proper
support and service. Any Russound product purchased
from an unauthorized dealer or other source, including
retailers, mail order sellers and online sellers will not be
honored or serviced under existing Russound warranty
policy. Any sale of products by an unauthorized source or
other manner not authorized by Russound shall void the
warranty on the applicable product.
Damage to or destruction of components due to
application of excessive power voids the warranty on those
parts. In these cases, repairs will be made on the basis of
the retail value of the parts and labor. To return for repairs,
the unit must be shipped to Russound at the owner’s
expense, along with a note explaining the nature of service
required. Be sure to pack the unit in a corrugated container
with at least three (3) inches of resilient material to protect
the unit from damage in transit.
Before returning a unit for repair, call Russound at (603)
659-5170 for a Return Authorization number. Write this
number on the shipping label and ship to:
WARRANTY
X1_Manual.indd 14
1/24/14 7:53 AM
