Troubleshooting
Problem
Solution
The freezer doesn't work.
- Check that the appliance is switch on.
- Check that there has not been a power cut.
- Check that the plug is faulty.
- Check that the fuse has not blown.
- Check that the voltage is correct for the appliance.
The temperature inside the appliance
- Check that there is not to much food in the appliance.
is not cold enough.
- Check that the thermostat is set to a suitable temperature.
- Check that the appliance is not placed in direct sunlight, or to
near to a heating source.
- Check that the ambient temperature is within the operation
limits of the appliance.
- Opening the doors frequently will also reduce the temperature
within the freezer.
The temperature within the appliance is - Reduce the working temperature by adjusting the thermostat to
to cold.
a lower setting.
The outer surfaces of the appliance are
wet.
- Caused by condensation - dry the outer of the appliance carefully.
Excess ice or frost has built up inside the
appliance.
- Check that the door has not been left open.
- Check that the door gasket is clean and undamaged.
Unusual noises
- Check that the appliance is on a flat, level surface and is stable.
- Check the spacing's around the appliance(not touching other items).
For Customer Services & Spare Parts please call
0845 208 8750
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6pm & Saturday 9am – 1pm or visit us at
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