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EXCLUSIONS TO WARRANTY AND EXTENDED WARRANTY
1.
Any accessories supplied with the product, including but not limited to, bowls, jugs, mills or carafes
made either of glass or plastic and supplied with this appliance (hereinafter referred to as “the accessory
or accessories”), is warranted to be free from material and workmanship defects for the duration of the
appliance warranty.
2.
The accessories should give trouble free service when used in accordance with the directions described
in the instruction manual. However, the accessories will be damaged if subjected to impact, and this
damage is not covered by the warranty. Such impact damage can occur either from the outside (if for
example it is dropped or knocked against a hard surface), or from within (if for example foreign objects
are placed within the accessories and the power is switched on).
3.
Should you need to replace an accessory during the warranty period; a claim for a free replacement will
only be considered if the item (including all shards and broken parts) is returned to the nearest HOLB
service centre for examination.
4.
The remains of the accessory will be carefully examined by the relevant professionals and if it is
determined (at the sole discretion of HOLB) that the damage was caused by impact, then the claim will
be refused and will not be covered by the warranty or any extended warranty.
5.
Any replacement part provided in terms of clause 4 above will become a chargeable item payable by the
customer.
