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PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPRT HERE IN THE EVENT OF A
CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.
WARRANTY AND EXTENDED WARRANTY
1. Home of Living Brands (Pty) Limited ("Home of Living Brands ") warrants to the
original purchaser of this
product ("the customer") that this product will be free of defects in quality and
workmanship which under normal personal, family or household use and purpose may
manifest within a period of 1 (one) year from the date of purchase ("warranty period").
2. Home of Living Brands shall extend the warranty period for a further period of 1 (one)
year (“extended warranty period”), on condition that the purchaser registers the product
on the website, within 12 months from the date of purchase of the product. The website
address for registration is as follows:
http://russellhobbs.co.za/info-pages/warranty-
. The extended warranty period only applies to products purchased on or after
1 October 2017.
3. Where the customer has purchased a product and it breaks, is defective or does not
work properly for the intended purpose, the customer must notify the supplier from
whom the customer bought the product ("the
supplier") thereof within the warranty period or if applicable, the extended warranty
period. Any claim in terms of this warranty must be supported by a proof of
purchase. If proof of purchase is not available, then repair, and/or service charges may
be payable by the customer to the supplier.
4. The faulty product must be taken to the supplier's service centre to exercise th
e warranty.
5. The supplier will refund, repair or exchange the product in terms of this warranty
subject to legislative requirements. This warranty shall be valid only where the
customer has
not broken the product themselves, or used the product for something that it is
not supposed to be used for. The warranty does not include and will not be construed
to cover products damaged as a result of disaster, misuse, tamper, abuse or any
unauthorised modification or repair of the product.
6. This warranty will extend only to the product provided at the date of the purchase and
not to any expendables attached or installed by the customer.
7. If the customer requests that the supplier repairs the product and the product breaks or
fails to work properly within 3 (three) months of the repair and not as a result of misuse,
tampering or modification by or on behalf of the customer, then the supplier ma
y replace the product or pay a ref
und to the customer, subject to the supplier’s
discretion.
8. The customer may be responsible for certain costs where products returned are not in
the original packaging, or if the packaging is damaged. This will be deducted from any
refund paid to the customer.
9.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG
TEL NO. (011) 267 3300
CAPE TOWN
TEL NO. (021) 552 5161
DURBAN
TEL NO. (031) 303 1163
