18
The coffee outlet (
14
) or the
filter is clogged.
Clean the portafilter (
12
)
and the filter.
The device has lime scale.
Descale the device (see the
“Cleaning and Care” chapter
| “Descaling”).
There is not enough coffee
powder in the filter.
Pour the right quantity of
coffee powder into the
respective filter (see the
“Handling and Operation”
chapter | “Filling the Filter
With Coffee Powder”).
The set espresso quantity is
too much for the quantity of
coffee powder in the filter.
The perfect amount of
espresso to suit your own
taste can be programd in
the device (see the
“Handling and Operation”
chapter | “Programming
Quantities”).
The device has lime scale.
Descale the device (see the
“Cleaning and Care” chapter
| “Descaling”).
Cappuccino, latte macchiato
or milk froth has been
selected, but there is no
milk in the milk tank.
Wait until the program has
run through. Allow the
device to cool down a little.
Remove the milk tank from
the device and fill it (see the
“Handling and Operation”
chapter | “Filling the Milk
Tank”). Then run the
program again.
Is the device being used for
the first time?
A smell often develops
when new devices are first
used. The smell should
disappear once the device
has been used several
times.
Has the device just been
descaled?
Rinse out the device with
clean water.
Problem
Possible cause
Fix
The espresso runs very
slowly into the cup.
The espresso is too weak.
A large amount of steam is
produced in the brewing
process.
During use, an unpleasant
smell is detected.
The device is defective.
The red indicator light lights
up constantly.
The device has lime scale.
The yellow indicator light
(
22
) flashes.
Contact the customer
service department via our
Descale the device (see the
“Cleaning and Care” chapter
| “Descaling”).
