port is faulty.
[Troubleshooting]
Check whether the service card module is connected correctly and the summary power of the
newly-inserted linecard and other modules in the system exceeds the maximum power. If so, please
add more power modules to provide the enough power for the power supply. If all checkings are OK,
but the newly-inserted linecard still cannot be powered on, please contact Ruijie Customer Service
Department for technical support.
Fault 10: The link cannot be set up between optical interfaces
[Fault Description]
The system runs normally. After the optical interface is inserted into the optical module and the
optical fiber is properly connected, the link cannot be set up.
[Troubleshooting]
First confirm whether the interface is a copper/fiber combo interface. If yes, it should be configured in
fiber mode. Then, do as follows: 1) Check whether the receiving and sending ends are wrongly
connected. The sending end of the optical interface needs to be connected to the receiving end of
the other optical interface. You can check by changing the sequence in which the two optical fibers
are connected on the optical module. 2) Check whether the optical module wavelength of the two
sides are consistent. For example, an optical module of 1310nm wavelength cannot be connected to
an optical module of 1550nm wavelength. 3) Check whether the distance between the two sides
exceeds the length indicated on the optical module. 4) Check whether the rates of the two sides
match and whether the optical fiber type meets requirements. In addition, for ports supporting
different rates, check whether rate modes are configured correctly.
Fault 11: Some ports can supply power via PoE, while others cannot.
[Fault Description]
The ports are connected to PoE devices. There is power on some ports, but no power on others.
[Troubleshooting]
1) Check whether the ports without power are shut down manually by the software.
2) Check whether the power provided by PoE is sufficient. If not, power will be supplied to only ports
of higher priority.
If above mentioned methods do not take effect, please contact Ruijie Networks for technology
assistance.
