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Realtimes Beijing Technology Co.,LTD

www.realtimesai.com

X502U Reference Manual V3.2

18

Terms of Warranty

Important note

Each embedded product provided by Realtimes Technology is free from any defects in material and
process,fully in line with the specifications officially issued by the original factory.

Realtimes Technology warranty covers the original products,If the parts configured by the dealer are out of
order, please consult with the dealer to solve the problem.

All the baseplate and core modules provided by

Ruitai New Era (Beijing) Technology Co., Ltd. are guaranteed for 3 years, while the other peripherals are
guaranteed for 1 year (life-long maintenance service is provided if the warranty period is beyond the warranty
period)

.

The warranty period starts from the date of delivery, for the products repaired within the warranty

period, the repair parts shall be extended for 12 months.Unless notified by Realtimes Technology, the date
of your original invoice shall be the date of shipment.

How do I get warranty services

If the product does not work properly, Please contact Realtimes Technology or dealer for warranty service,
please show invoice when product warranty(this is the proof for you getting warranty service).

Warranty solution

When you ask for warranty service, please follow Realtimes Technology warranty process,You will need to
receive your first diagnosis from a technicial engineer by phone or by email,at that time,we need you to
cooperate with us to fill in all the questions on the RMA form provided by us. Once we accurately determine
the cause of the fault and the location of the damage ,we will provide the charge list for the out of warranty
products,which needs your confirmation.Realtimes Technology keep the right to repair or replace the products.
If the product is replaced or repaired, the replaced faulty product or the repaired and replaced faulty parts will
be returned to Realtimes Technology.

For products under warranty,the customer shall bear the freight when the product is returned to the
manufacturer,Realtimes Technology will bear the ship cost of the products after maintenance.

The following conditions are not covered by the warranty terms

a) Improper installation, improper use, misuse and abuse of products(Overloading, for example)

.

b) Improper maintenance and storage

Such as fire, explosion, etc

or natural disasters

such as lightning

stroke,earthquake,typhoon,etc

c) Personal unauthorized changing the product(such as changing circuit characteristics, mechanical

characteristics, software characteristics,Conformal coating)

.

d) Other failures which are clearly due to misuse(such as overvoltage,polarity reversal, the pin bent or

broken,the wrong connection,drop damage,transportation damage,damage due to over operating
temperature and so on).

e) The logo and part number on the product have been deleted or removed.
f) The product is out of warranty.

Special concerns

Содержание X502U

Страница 1: ...altimes Beijing Technology Co LTD Fax 86 010 84284669 84280996 Email info realtimes cn Web Page https www realtimesai com Address 11th Floor Block B 20th Heping Xiyuan Pingxi Street Chaoyang District Beijing 100013 P R China ...

Страница 2: ...rsion Editor V1 0 2017 07 Initial release V1 0 V2 0 2019 03 21 Manual style template update V1 0 V3 0 2020 06 18 Add notes and lights V1 0 V3 1 2020 09 24 Modify interface information and add line package configuration V1 0 RT0086 V3 2 2022 1 6 Add software version supporting instructions V1 0 RT0086 ...

Страница 3: ...USB3 0 9 2 4 WiFi Bluetooth antenna connection 9 2 5 Power input terminal 10 2 6 Power switch button 10 2 7 CAN Audio connectors 10 2 8 Serial connector 10 2 9 GPIO and I2C 11 3 PRODUCT SIZE DIAGRAM 12 4 HARDWARE UPDATE HISTORY 12 SOFTWARE VERSION SUPPORTING INSTRUCTIONS 13 1 USE 13 1 1 Smart box power on and start 13 1 2 Recovery Mode 13 2 L4T LINUX FOR TEGRA ABBREVIATION L4T 13 3 JETPACK 14 3 1 ...

Страница 4: ...afe area of the electrostatic discharge point d Avoid moving smart boxes in carpeted areas Precautions and after sales maintenance matters needing attention Before using the product please read this manual carefully and keep it for future reference Please pay attention to and follow all warning and guidance information marked on the product Please use matching power adapter to ensure the stability...

Страница 5: ...hing an agreement the product shall be repaired and returned to the customer and the company shall bear the return freight The starting time shall be subject to the date of express delivery receipt 3 Contact information Official website www realtimesai com Taobao website https shop340963258 taobao com Address 11 block B Heping Xiyuan Heping West Street Chaoyang District Beijing Attention RMA Tel 0...

Страница 6: ...according to the national legal holidays during which it may not be able to provide technical support please send the problem to the technical support email We will reply to you as soon as possible on weekdays 5 Complaints and suggestions If you are not satisfied with us or have suggestions you can send an email to yu qin realtimes cn For feedback please call 010 84284669 for further improvement 6...

Страница 7: ... Internal RTC battery Options TF card Options mSATA storage Options 4G communication module 1x Micro HDMI interface Max 6Gbps 24bpp 4096x2160 60Hz 2x Ethernet interface 10 100 1000 BASE T 2x USB3 0 interface Each port has a bandwidth of 5Gbps providing 1A output current Audio input and output interface 2x CAN 1x RS232 Debug 1x RS232 serial port Optional for RS422 RS485 mode 4x 3 3V Bit programmabl...

Страница 8: ...t package has passed THE 3C and CE certification RTS TXX AC DC PS X502 dedicated power adapter 100 240VAC 12VDC 36W RTS TXX AT01 optional 2 4GHz 5GHz dual band BT WIFI antennae ME909S 821 optional Mini PCIe LTE 4G module Mini pcie Video Capture Card optional RTSV 6911i 8 channel D1 NTSC PAL video input RTSV 6901 single channel SDI video input RTSV 6941 single channel HDMI Video Input Order online ...

Страница 9: ...Realtimes Beijing Technology Co LTD www realtimesai com X502U Reference Manual V3 2 8 Product specifications 1 External interface function and location X502U FRONT X502U BACK ...

Страница 10: ...igabit Ethernet connector marking Ethernet1 Ethernet2 Type DB9 connector Pin define Pin 1 location The green frame on the right Pin Signal Pin Signal 1 MDI1 2 MDI2 3 MDI0 4 MDI3 5 GND 6 MDI1 7 MDI2 8 MDI0 9 MDI3 2 3 USB3 0 Function USB3 0 connector marking USB3 0 Type Dual layer USB3 0 type a interface 2 4 WiFi Bluetooth antenna connection Function WIFI Bluetooth antenna connection marking Antenna...

Страница 11: ...l 1 VIN 2 VIN 3 NC 2 6 Power switch button Function Power switch marking On Off 2 7 CAN Audio connectors Function CAN Audio I O connectors marking CAN Audio Type DB9 interface Pin define Pin 1 location The green frame on the right Pin Signal Pin Signal 1 CAN0H 2 CAN0L 3 GND 4 CAN1H 5 CAN1L 6 SCS1 7 MISO1 8 MOSI1 9 CLK1 2 8 Serial connector Function Serial port marking Serial Type DB9 interface Pin...

Страница 12: ...mation After Linux kernel is started it is used as the display terminal serial port TX1 TX2 default serial port setting is 115200bps 8N1 3 GND 4 UART1_TX 5 UART1_RX 6 GND 7 UART2_TX 8 UART2_RX 9 GND 2 9 GPIO and I2C Function GPIO and I2C marking GPIO Type DB9 interface Pin define Pin 1 location The green frame on the right The sysfs mapping Numbers of GPIO0 GPIO3 in TX1 system are respectively 187...

Страница 13: ... Beijing Technology Co LTD www realtimesai com X502U Reference Manual V3 2 12 3 Product size diagram 4 Hardware update history X502U board hardware update history Version Update description V1 0 Initial version ...

Страница 14: ... mode file system update kernel update Boot Loader update BCT update and other operations can be carried out X502U steps to enter the Recovery mode are as follows a Make X502U power switch in the off state b Use USB cables to connect X502U s dual USB3 0 sockets to the bottom port of the Jetson development host USB port c Short connect the 1 and 9 pins of THE GPIO connector turn on the power switch...

Страница 15: ...N for high performance deep learning applications CUDA for multi domain GPU accelerated applications NVIDIA Container Runtime for containerized GPU accelerated applications Multimedia API package for camera application and sensor driver development VisionWorks OpenCV and VPI for visual computing applications Sample application 3 2 How to install Jetpack Overview of process steps Installing JetPack...

Страница 16: ...nd plug the AC interface into an AC power outlet Test that your device can connect via ssh If connected via Micro USB enter lsusb under the Linux host terminal to see the nvidia crop The device can be accessed through ping or ssh commands ping 192 168 55 1 or ssh jetson_user 192 168 55 1 If connected via a network check whether the device ip address is in the same network segment as the Linux host...

Страница 17: ... CPU evaluation run on a Linux host Helps you improve application performance by identifying the slower parts of the code Support all Jetson products NVIDIA Nsight compute Kernel Analyzer An interactive analysis tool for CUDA applications It provides detailed performance indicators and API debugging through user interface and command line tools NSight Graphics for graphics application debugging an...

Страница 18: ...cumentation VisionWorks Documentation Nsight Eclipse Edition Documentation CUDA GDB Documentation CUDA MEMCHECK Documentation TensorRT Documentation cuDNN Documentation CUDA Toolkit NVIDIA Container Runtime OpenCV Documentation Jetson Linux Multimedia API Reference Nsight Systems nvprof Visual Profiler Nsight Graphics Nsight Compute CLI VPI Vision Programming Interface ...

Страница 19: ...ceive your first diagnosis from a technicial engineer by phone or by email at that time we need you to cooperate with us to fill in all the questions on the RMA form provided by us Once we accurately determine the cause of the fault and the location of the damage we will provide the charge list for the out of warranty products which needs your confirmation Realtimes Technology keep the right to re...

Страница 20: ...structure of the system etc If such documents or information are not available we have the right to refuse to perform the warranty the repairments will be charged accordingly Rev C 6 2020 Copyright Notice Realtimes Beijing Technology Co LTD Realtimes Beijing Technology Co Ltd is copyrighted and reserves all rights to this manual and statement Without the written permission of the company no unit o...

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