Realtimes Beijing Technology Co.,LTD
www.realtimesai.com
RTSO-6003 Product Manual V1.0
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4) All kinds of driving support for industrial carrier board not issued by the company;
5) Hardware principle and drive design of peripheral module not issued by our company;
3. Technical support mode
1) Official website or email questions (recommended): https://www.realtimesai.com/cn/download.html
[email protected]
2) Official Taobao through Alibaba Wangwang consultation: https://shop340963258.taobao.com/
3) Wechat group consultation (wechat Group No. consults Taobao customer service or sales, and Taobao purchase
order No. needs to be provided for verification);
4) Technical support email: [email protected]
5) Tel: 010-84284669
4. Technical support time
Monday to Friday; 8:30-12:00 am; 1:00-17:30 PM;
The company arranges the rest according to the national legal holidays, during which it may not be able to provide
technical support, please send the problem to the technical support email. We will reply to you as soon as possible on
weekdays.
5. Complaints and suggestions
If you are not satisfied with us or have suggestions, you can send an email to yu.qin @ realtimes.cn For feedback,
please call 010-84284669 for further improvement.
6. Customized development services
The company provides the embedded operating system driver based on NVIDIA Jetson series and the paid customized
development service of hardware carrier board to shorten your product development cycle.
Please email the request to [email protected]
Data acquisition and subsequent update
3.
Access to information
Download on our website
The company's website contains supporting information of its products, including product user manual, NVIDIA
Jetson series module data manual, BSP driver support package for carrier board, supporting peripheral driver
files, interface test verification method, FAQ, system burning guide, etc.get into www.realtimesai.com , select
"data download" in the navigation bar, find the data you need, and click download.
4.
Subsequent updates
Updates of subsequent documents, BSP, driver files and other official account will be updated in time. We will pay
close attention to our developments in order to ensure that your information is up to date. We will push through
WeChat public.