RTI RP-6, Руководство по эксплуатации и установке

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Chapter 5. Troubleshooting
13
Chapter 5. Troubleshooting
If you are having problems with your RP-6 Remote Control Processor, please read
these troubleshooting tips and frequently asked questions before contacting
technical support.
If you continue to have problems, see
Chapter 6 for more information on contacting
RTI technical support.
RP-6 DOES NOT FUNCTION PROPERLY
!
Verify that the USB cable is removed from either the RP-6 or the PC. The RP-6
will not function normally while there is an active USB connection with a PC.
!
Verify the RP-6 is receiving a signal from an attached IR or RF receiver. The
Signal In LED should flash when a signal is present.
! Make sure the original factory power supply is plugged into a known good, non-
switched outlet and the connector is seated properly on the
RP-6. The Power
LED should be turned on.
!
Verify the button on the remote is programmed to output system trigger codes.
Also verify that the programmed output method (IR or RF) matches the receiver
being used.
! Try re-programming both the RP-6 and the remote control to make sure the
programming is up-to-date (i.e.“in sync”) in each of them.
! Make sure the IR or RF receiver wire is attached to the RP-6 properly.
!
Make sure the IR or RF receiver is mounted away from strong electro-magnetic
energy sources.
! Make sure you are using known good IR emitters, and they are attached to the
correct location on the device being controlled. Also verify that an IR emitter
adapter cable is being used between the RP-6 and the IR emitter plug.
POWER SENSOR MODULES ARE NOT FUNCTIONING
!
Verify that the modules are programmed to use the correct output port and the
proper conditional statement is used in the
TheaterTouch Designer™ software.
! Make sure you are using a known good IR emitter, and it is attached to the
correct location on the device being controlled.
RP-6 USB PROGRAMMING PORT DOES NOT WORK
! Verify that your PC is using Windows 2000
®
or higher. The TheaterTouch
Designer™ software requires a USB device driver that may not be installed on
earlier versions of Windows
®
.