rtd cpuModule CMi36786HX, Руководство пользователя

Страница: 113 / 116

CMi36786HX RTD Embedded Technologies, Inc.
105
How to Return a Product
If you wish to return a product to the factory for service, please follow this procedure:
1) Read the Limited Warranty to familiarize yourself with our warranty policy.
2) Please have the following available
• Complete board name
• Board serial number
• A detailed description of the board’s behavior
3) Contact the factory for a Return Merchandise Authorization (RMA) number.
4) Write a detailed description of the situation or problem.
Include as much information as possible!
5) List the name of a contact person , familiar with technical details of the
problem or situation, along with their phone and fax numbers, address,
and e-mail address (if available).
6) List your shipping address!
7) Indicate the shipping method you would like used to return the product to
you.
We will not ship by next-day service without your pre-approval.
8) Carefully package the product, using proper anti-static packaging.
9) Write the RMA number in large (1") letters on the outside of the package.
10) Return the package to:
RTD Embedded Technologies, Inc.
103 Innovation Blvd.
State College PA 16803-0906
USA
NOTE! You must have authorization from the factory in the form of an RMA#
before returning any item for any reason!