Error: Main Page Does Not Launch
If the Main Page does not launch, please verify the following:
1.
Check that the PC is set for a valid IP Address
a.
Open a MS-DOS Command Prompt
b.
Type “ipconfig” and press enter
c.
Note the PC’s IP Address, Subnet, and Default Gateway
2.
The router must be on the same Network/Subnet as the PC whether it’s set up for
DHCP/Static.
Once you have both devices on the same network, you should be able to ping the router using a
MS-DOS Command Prompt.
The screenshot above shows a router that is currently set to a static IP Address of
192.168.0.100.
If you are able to successfully ping your router, open a browser and try to view the main page
by entering the IP Address of the router as the URL.
Real Time Automation, Inc.
8
1-800-249-1612
