Real Time Automation, Inc.
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1-800-249-1612
Diagnostics Info
The Diagnostic page is where you can view the gateway
’s translations and protocol specific status
information.
For protocol specific diagnostic information, refer to the next three pages.
Diagnostics
– Data and String Mapping
The Diagnostics->Diagnostic Info->System section displays the number of translations that are enabled,
for both Data and String data types, the number of mappings that have an error, and the first mapping
that has an error.
# Enabled
: Number of mappings that are enabled.
# Error
: The number of mappings that are enabled that have an error.
First Error
: This is a detailed description of the first mapping that has an error.
Common Errors:
1)
Destination or Source Point does not exist
-Solution: Re-map the mapping
2)
Source or Destination Pointer too small
- There is not enough space on either the Source, or the Destination for the data you want to
copy. This is typically seen when the Destination is smaller than the amount of data being
transferred to it.
3)
Range Discard, Min or Max Value
- The actual data value is outside of the defined range
4)
Math Error
- Operation value cannot be 0
5)
Scaling Error
- Source Min must be smaller than Source Max
- Destination Min must be smaller than Destination Max
