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Real Time Automation, Inc.

1-800-249-1612

Diagnostics

– Modbus RTU Client

Select the Modbus RTU Client in the top dropdown menu on the Diagnostics Page to view a breakdown
of the diagnostics and common strings that are displayed on the page. You may also view individual
server counters by selecting the device in the

All Servers

dropdown and clicking

View

. Additional

diagnostic information can be found by clicking the

Help

button.

NOTE

: This page will auto-refresh every five seconds with the latest data.

Clear All Values

- This will only affect displayed values.

This will return all values displayed to zero and clear the Status Strings.
Example: If viewing Modbus RTU Client

–

Server Address 1, this will only clear the values for Server

Address 1. This will reduce the

All Servers

values indirectly, otherwise select All Servers to clear all

devices.

Device Status

- This will only display when viewing

All Servers

Connected and Running

–

the gateway is connected to all the Modbus RTU servers.

Error: Timeout

–

No Modbus RTU scan lines are configured under an enabled server.

Or, one or more enabled Modbus RTU servers are missing.
a.

Verify Modbus RTU device for server Address, 0 or 1 Base Addressing, ASCII Messaging, and
Starting Addresses

Verify that Port Settings used match the Modbus server that the gateway is communicating
with.

Verify wires for specific port settings.

Dependency Protocol Faulted

–

The dependent protocol is missing causing the communication to go

inactive.

Unknown: First Scan Not Complete

–

Multiple scan lines are set up for the device and the gateway

has not completed all the scan lines for the first time.

Fatal Error: Couldn

’t Open Hardware Port –

The serial port selected on the Modbus RTU Client

Configuration page is not configured.

Содержание 460ETCMM-N2EW

Страница 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 53 460ETCMM N2EW Protocol Gateway Product User Guide...

Страница 2: ...ion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect...

Страница 3: ...18 Allen Bradley PLC Configuration 21 External PLC Configuration 22 External PLC Configuration Auto Configure 23 Auto Configure Group by Device vs Auto Configure Group by Data Type 24 Group by Device...

Страница 4: ...iggering Data Validiation Triggering 57 Security Configuration 59 Security Configuration Security Levels 60 Security Log In 61 Security Log Out 61 Email Configuration 62 Alarm Configuration 63 Diagnos...

Страница 5: ...Real Time Automation Inc 5 1 800 249 1612 Intelligent Reset Button 81 Utilities 82...

Страница 6: ...tware 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and S...

Страница 7: ...Number of ASCII devices is dependent on the Hardware and Product number of the 460 gateway For further customization and advanced use please reference the appendices located on the CD or online at htt...

Страница 8: ...h as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 O...

Страница 9: ...wer the gateway 1 2 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 8 VDC 900mA 7 2W Max b The unit draws 35 VDC 900mA 31 5W Max c The gateway has a voltage oper...

Страница 10: ...max Supervised The unit is certified to be operated at 40 C to 50 C Instructions d alimentation et d installation pour environnement dangereux Cet quipement est con u pour tre utilis uniquement dans d...

Страница 11: ...port specific parameters These settings must match the settings of the device s that you are connecting to Only 1 mode can be configured for this hardware Below are the wiring pinouts for each mode Wh...

Страница 12: ...Real Time Automation Inc 12 1 800 249 1612 RS422 pinouts...

Страница 13: ...under the DIN Rail 3 While pressing the 460ETCMM N2EW against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing...

Страница 14: ...ogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at...

Страница 15: ...fault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway usi...

Страница 16: ...rted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button...

Страница 17: ...led Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no...

Страница 18: ...e Save Parameters button Network Configuration The network configuration area is where you assign the IP address and other network parameters Changes can only be made when the gateway is in Configurat...

Страница 19: ...ifferent Network Interface options Independent Mode Switch Mode and Wi Fi Mode Below you can find the different use cases that each interface option allows for Independent Mode 1 Two Ethernet based pr...

Страница 20: ...logy is NOT supported 2 Two Ethernet based protocols on same IP Network a Ethernet Port 1 used for direct protocol communication with another switch hub or router b Ethernet Port 2 available for a dai...

Страница 21: ...ernet port only 1 Delay Between Messages Enter the length of time to delay between read and write scan line requests ms 2 Response Timeout Enter the amount of time the gateway should wait before a tim...

Страница 22: ...l Mode will be discarded 1 To add additional PLCs click the Select dropdown under Allen Bradley PLC Device List and select Add Generic PLC option a To remove a device navigate to the server to delete...

Страница 23: ...y 32 bit 7 Any String Data Types will be mapped as String If the PLC is a MicroLogix SLC or PLC5E the data will be configured according to the following rules 1 Any 8 Bit Signed Unsigned and 16 Bit Si...

Страница 24: ...he other protocol on the gateway and auto configures the data groups on the Allen Bradley PLC for all the data points within the other protocol Another way to view this option is to say that the data...

Страница 25: ...r you want to modify the scan line s that already exist 4 To delete the scan lines that are already there and start over press Cancel 5 To add additional PLCs click the Select dropdown under Allen Bra...

Страница 26: ...ly maintain a connection when there is data needed to be transferred then Unconnected UCMM will work best if you are only writing to the PLC Connected Class 3 Explicit messaging relies on reserved res...

Страница 27: ...e and close the connection until a Change of State Leaving it at Connected messaging once we receive data the RTA gateway will constantly be writing to the PLC to maintain that connection a If you wis...

Страница 28: ...to the gateway See the Scan Line Data Limit section at the bottom of the page for the given max values a If using a CompactLogix or ControlLogix below are the scan line data limits b If using a Contr...

Страница 29: ...Real Time Automation Inc 29 1 800 249 1612 d If using a SLC 5 05 or PLC5E below are the scan line limits 5 Click the Save Parameters button 6 Repeat for the other direction if needed...

Страница 30: ...additional syntax If you are using a tag that is defined within Program Scope then the tag name inside of the RTA gateway needs additional syntax for it to successfully communicate Example AnotherTag...

Страница 31: ...ore setting the Handshake value equal to Trigger value How does this work 1 Read ETC Optimized Trigger tag until Change of State a Value 0 Enabled but Not valid value b Value 65535 Disabled 2 Map the...

Страница 32: ...date the RTA_Opt_Trigger PLC tag to 1 7 Now your ASCII device will be updated with the data 8 Increment the RTA_Opt_Trigger PLC tag 9 Your ASCII device will get update again regardless if data is new...

Страница 33: ...s the PLC with the Handshake from the RTAgateway Handshake tag can be unique to your PLC program 3 Within the ETC configuration setup a PLC tag that you can identify as your Optimization Trigger Optim...

Страница 34: ...34 1 800 249 1612 12 Increment the RTA_Opt_Trigger PLC tag again 13 Now your ASCII device will be updated with the new data 14 In a working application the Handshake tag in your PLC should match the...

Страница 35: ...ion page If it has not yet been configured it will display Disabled after the Port descriptions in this dropdown 2 Delay Between Messages Enter the length of time to delay between read and write scan...

Страница 36: ...wish to copy parameters from Once created you can make any additional changes needed to that new server c To remove a device navigate to the server to delete using the and buttons and click the Delet...

Страница 37: ...s if your Modbus device is also using ASCII messaging By default the device will use Modbus RTU 9 To enable data swapping select the required Swap Indicator If the bytes appear in the wrong order enab...

Страница 38: ...bus With this point type 2 characters will be packed into a single register and the first register will be set aside for the length c EX 4x Hold Reg String with a Starting Address of 1 for a length of...

Страница 39: ...l Time Automation Inc 39 1 800 249 1612 4 Enter the of consecutive points to read for that point data type See the Scan Line Data Limit section at the bottom of the webpage for max values in a scan li...

Страница 40: ...eway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to...

Страница 41: ...isplay Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown...

Страница 42: ...3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI...

Страница 43: ...iew the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more det...

Страница 44: ...ps from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows d...

Страница 45: ...Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button Fo...

Страница 46: ...on would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the...

Страница 47: ...ata type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Aut...

Страница 48: ...then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operat...

Страница 49: ...ase In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the...

Страница 50: ...ys to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 wil...

Страница 51: ...ult 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanat...

Страница 52: ...e fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0...

Страница 53: ...string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to...

Страница 54: ...ual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press...

Страница 55: ...op of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings...

Страница 56: ...at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapp...

Страница 57: ...ake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Tr...

Страница 58: ...ppings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all da...

Страница 59: ...ax of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminde...

Страница 60: ...can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot co...

Страница 61: ...word This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically r...

Страница 62: ...use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter th...

Страница 63: ...ction a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to se...

Страница 64: ...he Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be ava...

Страница 65: ...either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms a...

Страница 66: ...occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will d...

Страница 67: ...his is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write...

Страница 68: ...larm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source...

Страница 69: ...lear All Values This will only affect displayed values 1 This will reset all displayed values back to zero and clear the Status Strings Example If viewing Allen Bradley PLC ETC01 10 1 100 18 this will...

Страница 70: ...ng connection can be determined from the Network Bitmap Status value 4 Communication not attempted yet Flashing Red Specific Server Only No reads are configured and data needed for writes isn t valid...

Страница 71: ...C to the gateway Common Error Strings These are the values for All PLCs or the specific PLC selected 1 IP xxx xxx xxx xxx tagname 04 Path Segment Error The tag name is wrong or the tag is not defined...

Страница 72: ...values indirectly otherwise select All Servers to clear all devices Device Status This will only display when viewing All Servers 1 Connected and Running the gateway is connected to all the Modbus RT...

Страница 73: ...ces a Verify Modbus RTU device for server Address 0 or 1 Base Addressing ASCII Messaging and Starting Addresses b Verify port settings used match the Modbus server that the gateway is communicating wi...

Страница 74: ...2 Read Input Status a Function Code 2 Number of read Input Status requests sent b Point Type Used 1x Input Status c of Points Any 4 FC03 Read Holding Registers a Function Code 3 Number of read Holding...

Страница 75: ...reakdown 1 Error Code code Function N ServerAddr A StartAddr L Length a Note The Server Address will inform you of the device that had the error The Starting Address and Length will inform you the spe...

Страница 76: ...Cls Write Multiple Coils N 1 from device 1 the first configured device A 101 Starting address of 101 aka 000101 or 00101 L 32 Multiple registers were trying to write 32 coils The Error Code indicates...

Страница 77: ...col is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left d...

Страница 78: ...her device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location...

Страница 79: ...tered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support...

Страница 80: ...y you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Ot...

Страница 81: ...rdware 1 On the front of the gateway below the Power LED there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds t...

Страница 82: ...tored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have...

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