MAINTENANCE OF THE MACHINE
WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power
cord from the machine. It is very important to clean all the sensors in the machine with a soft
brush to avoid any paper particles or dust from sticking to the light transmitter or the light-
receiver sensors. It is important to clean the inside of the machine occasionally. Unplug the
machine and lift the top cover to gain access to the interior.
If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped
with alcohol.
To get the best results out of your bill counter, Royal Sovereign recommends using
Royal
Sovereign Cleaning Cards (RBC-CLN)
to remove dirt, dust, oils, and other contaminates
from bill counters. With the machine on, simply run the cleaning card through the machine
like a bill. This cleaning card will run through and clean the sensors of dirt and other
contaminates. Cleaning cards are recommended to be used after every 100 cycles.
Problem / Issue
Reason
Solutions
Bills get damaged /
Machine runs slow
Hopper Tension is too tight
To loosen the tension, please turn the bill
thickness adjuster (located on the back of
the machine) counter-clockwise. Repeat
bill counting and adjust if the problem
continues.
Bills eject from the
machine / Display
shows miscount
Hopper Tension is too
loose
To tighten the tension, please turn the bill
thickness adjuster (located on the back of
the machine) clockwise. Repeat bill
counting and adjust if the problem
continues.
TROUBLESHOOTING
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