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ERROR MESSAGES & TROUBLESHOOTING

(Continued)

Error Code

Error Cause

Error Solution

E20

Metal Thread Detector error

Clean the sensor. If error 

continues, sensor may 

need to be changed. 

Contact Royal Sovereign 

if error persists.

E21

MG1 error

E22

MG2 error

E23

MG3 error

E24

MG4 error

Hopper sensor error

Clean the sensor. If error 

continues, sensor may 

need to be changed. 

Contact Royal Sovereign 

if error persists.

Stacker sensor error

Clean the sensor. If error 

continues, sensor may 

need to be changed. 

Contact Royal Sovereign 

if error persists.

Main motor error

Motor needs to be 

changed. Contact Royal 

Sovereign if error 

persists.

15

Содержание RBC-EP1600

Страница 1: ...1 RBC EP1600 Platinum 1 Pocket Currency Discriminator OPERATING MANUAL...

Страница 2: ...safety information instructions for optimal use and proper care and maintenance for your product Please read this manual carefully before operating CONTENTS SAFETY INSTRUCTIONS 3 4 BOX CONTENTS 4 PROD...

Страница 3: ...aking call your gas company immediately A small electrical spark in the machine could cause a fire or an explosion CAUTION 1 Never push objects of any kind into your machine through the case or cabine...

Страница 4: ...the performance becomes deteriorated please clean all the sensors first before calling your Royal Sovereign Customer Service Safety Notes Your machine and the supplies are designed and tested to meet...

Страница 5: ...Notes Expansion guide 2 Hopper 3 Thickness Adjustment Screw Gap control screw 4 Control Panel 5 Stacker 6 Back Cover 7 Power Plug 8 Power Switch 9 Printer Port 10 USB Port 11 External Display Port 5 1...

Страница 6: ...the counting mode Count Mode Sort Mode and Mixed Mode Clear the screen Change the currency Manual Auto Counting Add Mode Confirm and enter the selected mode Print Button View the bill count report Ba...

Страница 7: ...used to turn on Add mode This mode will count the bills placed into the hopper and add that amount to the next bills counted This key can be used to show the counting details Count Report shown on pag...

Страница 8: ...in MDC Mix mode SET this key can be used to enter into the setting menu of the machine This key can be used to count in batch mode Press this key and the display will look like the image below Press t...

Страница 9: ...of the machine 2 COUNTING If Add mode is set the cumulative number will be displayed If an error occurs during operation and the machine stops then an error message will be displayed To clear the err...

Страница 10: ...n the pile the machine will display an error code informing the user of the different denomination MIX MODE By pressing the MODE key The machine can read the value counting for mixed notes and the tot...

Страница 11: ...ne counts and stops when the stacker is full After removing those notes from the stacker you can begin counting again and the total counted number will be increased from the previous total The Add fun...

Страница 12: ...he user presses the START key manually the machine will count the notes While counting the machine will display the number of the bills on the TFT display and it may stop working when it meets the con...

Страница 13: ...nt again and again by pressing the key Print function can only work under MIXED or SORT mode Printer Error Check the printer and printer settings Check the cable pin assignment DENOMI PCS AMOUNT 100 0...

Страница 14: ...to continue counting E2 Double notes 2 pieces stuck together E3 Chain note E4 Broken note half note E10 Suspect note with wrong image CIS error E11 and E12 Suspect note with image error denomination E...

Страница 15: ...persists E21 MG1 error E22 MG2 error E23 MG3 error E24 MG4 error Hopper sensor error Clean the sensor If error continues sensor may need to be changed Contact Royal Sovereign if error persists Stacker...

Страница 16: ...nsor may need to be changed Contact Royal Sovereign if error persists E31 IR transmission area 2 E32 IR transmission area 3 E33 IR transmission area 4 E34 IR transmission area 5 E35 IR transmission ar...

Страница 17: ...or continues sensor may need to be changed Contact Royal Sovereign if error persists E39 IR reflect area 2 E40 IR reflect area 3 E41 IR reflect area 4 E42 IR reflect area 5 E43 IR reflect area 6 E44 I...

Страница 18: ...lbs Hopper Capacity 600 pcs Stacker Capacity 200 pcs Display Type TFT Currencies USA CAD EUR GBP RUB MXN ARS BRL KRW CNY JPY HKD Counting Speed 800 1000 1200 1500 Preset Batch Number 1 999 Counterfei...

Страница 19: ...occasionally Unplug the machine and lift the top cover to gain access to the interior If necessary the glass surfaces of the detectors may also be wiped with a soft cloth damped with alcohol To get t...

Страница 20: ...out a Return Authorization number To request a Return Authorization number please visit us at www royalsovereign com All transportation costs for the return of damaged product or parts will be the res...

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