15
Attaching / Removing / cleaning the comb.
If you want to clean the comb, you can remove it by following the diagrams below.
Important, you must wait until the straightener has completely cooled down before removing the comb.
The comb can be cleaned in soapy water. Check that the comb is dry before fitting it back on the straightener.
MY HAIR IS NOT STRAIGHTENED CORRECTLY:
• Have you been using your straightener in the right direction?
(see paragraph
5. HOW TO START USING YOUR STRAIGHTENER, 1- direction of use
).
• Did you choose the right temperature?
(take a look at the table showing the temperature settings)
• Is the straightener producing any steam? NO
• Did you fill the water tank correctly (see paragraph on filling the water tank page 12) ?
If the level is lower than the minimum level, fill the water tank and close the tongs for around
90 seconds until the steam comes out.
• Have you positioned the water tank correctly (see paragraph on removing and fitting the water
tank page 12) ?
• Is the straightener at the right temperature? Wait until the figure representing the temperature
you have chosen has stopped flashing.
• Check that the steam cord hasn’t accidentally become twisted.
THE STEAM CAN’T BE SEEN:
•
In a very humid environment, it’s possible that although you can’t see the steam it is still producing
the required effect.
THE STRAIGHTENER WON’T HEAT UP:
• Have you checked that the straightener is not in economy energy mode? (see paragraph on economy
energy mode page 14).
• Have you plugged in your straightener and pressed continuously on the ON/OFF button to switch it on?
YOU’RE NOT ABLE TO CHANGE THE TEMPERATURE OF YOUR STRAIGHTENER:
• You’re probably in locked mode (a padlock will be showing on the screen).
To unlock the straightener, press continuously on the + button or the - button.
THE TOP PLATE IS NOT STATIC:
• This is quite normal, the straightener is fitted with a mobile plate to ensure more efficient straightening.
WARNING: For hygiene purposes and to avoid the risk of water leaking during storage, please ensure you
empty the water tank after use.
8. IF THERE’S A PROBLEM
EN
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