Important! As soon as your vacuum cleaner starts to malfunction, and before performing any checks:
• Stop the appliance by pressing the Start/Stop switch .
• Unplug the appliance.
ARTEC will not start.
• The product is not connected to the mains. . . .
Check that the product is correctly plugged in.
Check the fuse and your mains supply circuit breaker.
ARTEC does not suck.
• Either a tool or the hose is blocked . . . . . . . . . .
Unblock the tool or the hose.
ARTEC sucks less effectively, makes more noise than usual, and whistles.
• A tool or the hose is partially blocked . . . . . . . .
Unblock the tool or the hose.
• The bag is full or blocked by fine dust . . . . . . . .
Replace the bag or empty the cloth bag.
• The foam filter and the micro-active filter
are full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the foam filter and replace the micro-active filter.
• The HEPA filter is full . . . . . . . . . . . . . . . . . . . . .
Clean the HEPA filter.
• The cover is not properly closed . . . . . . . . . . . .
Check that the bag compartment seal is properly in place.
Check the position of the bag on its support.
Check the position of the bag support.
• The air regulator is open . . . . . . . . . . . . . . . . . .
Close the air regulator
• The electronic power selector is in
the min. position... . . . . . . . . . . . . . . . . . . . . . .
Increase power using the electronic power selector (except when
vacuuming delicate fabrics)
The bag full indicator is permanently lit
• The bag is full . . . . . . . . . . . . . . . . . . . . . . . . .
Replace the bag or empty the cloth bag
The bag full indicator lights up briefly
• The tool is sticking . . . . . . . . . . . . . . . . . . . . . .
Open the air regulator on the handle
ARTEC stops while vacuuming
• The thermal cut-off switch has activated. . . . . . .
Clean the motor filter, change the micro-active filter (according to
model) and replace the bag. Allow the ARTEC to cool down for 30
minutes before switching on again.
The remote control does not work or does not work well:
• Obstacles, walls or certain surfaces (partitions, doors,
high ceilings, lofts, bay windows, dark paint, etc.)
interfere with or prevent transmission . . . . . . . . .
Point the handle at the vacuum cleaner.
• Infrared sources (sun, energy-saving light bulbs, etc.)
disrupt transmission . . . . . . . . . . . . . . . . . . . . . .
Move away or turn them off.
•
The batteries have run down . . . . . . . . . . . . . . . .
Replace the batteries. Use alkaline batteries and change them once a
year.
The power cord does not fully retract.
• The cord slows down as it is retracted. . . . . . . . . . . . . .
Pull out the cord until completely extended and press on the retraction button.
If the problem persists take the ARTEC to your nearest Rowenta Approved Service Centre.
Helpline : 0845 602 1454 (UK calls charged at local rate) (01) 47 51947 (IRELAND)
WHAT TO DO IF :
