65
7. Troubleshooting
Problem
Meaning
What to do
- Not possible to
draw hot water
or steam
- Frother (fig. E) is blocked
- Completely dismantle the
frother and clean tho-
roughly (see chapter 5.7)
- Too little milk
foam or liquid
foam
- System possibly needs
descaling
- Unsuitable milk
- Frother (fig. E) is blocked
- Please carry out a high
concentration descaling
(see chapter 5.5)
- Use cold milk
- Completely dismantle the
frother and clean tho-
roughly (see chapter 5.7)
- Coffee
just drips out
- System possibly needs
descaling
- Milling is set too fine
- Coffee powder is milled
too fine
- Please carry out a high
concentration descaling
(see chapter 5.5)
- Set the milling to a coarser
level
- Use a coarser
coffee powder
- The coffee has
no «foamy layer»
- Unsuitable type of coffee
- Beans are no longer
freshly roasted
- System possibly needs
descaling
- Change the type of coffee
- Use freshly ground beans
- Please carry out a high
concentration descaling
(see chapter 5.5)
Tip:
If you are unable to fix the problem yourself,
please call our Service Hotline: 062 787 77 00
Please note:
If the error message «Error No.» appears in the display, you must note down the error
number before switching off the appliance and disconnecting the power cord. Please
call our Service number, 062 787 77 00. Our service technicians will then discuss the
further steps with you.
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