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58 • Troubleshooting

SRG-2200 User Guide (v6.0)

Input Signal Status

— Verify that source equipment is operating correctly and that a valid signal is being

supplied.

Output Signal Path

— Verify that destination equipment is operating correctly and receiving a valid signal.

Contacting Ross Video Technical Support

If your problem is not resolved after following these checks / actions, the fault is likely to be related to a mechanical

or electrical component failure. Contact Ross Video for further assistance.
When you contact Ross Video regarding an issue on your SRG-2200, and so that we can process your inquiry

efficiently, you should have available at least one of the following items of information in addition to your personal

/ company details (name, company, telephone, email):
• the frame serial number of the unit
• original delivery date

Содержание SRG-2200

Страница 1: ...SRG 2200 User Guide...

Страница 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Страница 3: ...should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual Safety Notices Refer to...

Страница 4: ...ur products Company Address Ross Video Limited 8 John Street Iroquois Ontario Canada K0E 1K0 Ross Video Incorporated P O Box 880 Ogdensburg New York USA 13669 0880 General Business Office 1 613 652 48...

Страница 5: ...5 Physical Installation 17 Before You Begin 17 Static Discharge 17 Unpacking 17 Initial Product Inspection 17 Operating Environment Requirements 17 Rack Mount Installation 18 Installing the SRG 2200 i...

Страница 6: ...ameters 42 Composite Pattern and Ident 42 Composite Modifiers 43 Composite Timecode 44 AES Audio 1 and 2 44 Slots 8 9 10 Color Black and Tri Level Sync Tabs 45 TriBlack Video Parameters Tab 46 TriBlac...

Страница 7: ...67 Certifications and Compliances 67 Characters for Idents 69 Notes about Compatibility Characters 69 Characters Available 69 Test Patterns 73 525i Test Patterns 73 625i Test Patterns 75 720p Test Pat...

Страница 8: ...iv Contents SRG 2200 User Guide v6 0...

Страница 9: ...rs in idents come from an intersection list of the first 256 characters from Unicode and the allowable characters in XML 1 1 Test Patterns provides an overview of the test patterns available for the S...

Страница 10: ...value for the IP Address Subnet Mask and Gateway for your SRG 2200 Contacting Technical Support At Ross Video we take pride in the quality of our products but if problems occur help is as close as the...

Страница 11: ...al Digital Video signal outputs 1 SDI Black output 2 Independent Pattern Generators 2 Independent Monochrome ID text Ident and Monochrome Logo Generators supporting international characters 3 Independ...

Страница 12: ...I 1 Pattern 44 1KHz Output 48KHz Output BNC Output BNC SDI 2 Black Embed SDI 1 Pattern Embed Audio Clocks 2 16 16 SDI 1 3G HD SD Black Outputs SDI 1 3G HD SD Pattern Outputs Video Clocks Pattern Gener...

Страница 13: ...4 TIMECODE Black 4 Offset Summer Time Winter Time 1 hour 1 hour LTC 1 TIMECODE LTC 1 Offset Timecode Outputs LTC 1 SPG Time LTC 1 Offset Daylight Saving Black 2 SPG Time Black 2 Offset Daylight Savin...

Страница 14: ...14 Before You Begin SRG 2200 User Guide v6 0...

Страница 15: ...rview Figure 3 2 shows the SRG 2200 Rear Panel with description of the rear panel connectors Figure 3 2 SRG 2200 Panel 1 REF LOOP Connectors This pair of BNCs allow the input of a remote reference sig...

Страница 16: ...at of the Pattern output 9 DIP Switches Use the DIP switches to force the IP Address and Subnet Mask for the SRG 2200 to known values 10 ETHERNET 100 BASE T Connector This rear panel connector is a st...

Страница 17: ...rks Prior to shipment the SRG 2200 is thoroughly inspected for mechanical defects 4 Verify that the shipping carton contains the instrument the standard accessories and any optional accessories that y...

Страница 18: ...rear support bars can be attached to the SRG 2200 in six possible positions Figure 4 1 Figure 4 1 Installing the Support Brackets To install the support brackets 1 Choose the position that suits the c...

Страница 19: ...SU Setting the Initial IP Address The SRG 2200 is remotely controlled over an Ethernet link by a DashBoard client When using DashBoard to communicate with the SRG 2200 the SRG 2200 is always configure...

Страница 20: ...pply bricks with suitable connectors are supplied with the SRG 2200 Power Cords All SRG 2200 are shipped with one of the following power cord options Power cords for use in the United Kingdom are BS13...

Страница 21: ...ion of the unit Although some steps are included which suggest cycling through menu options in order to check operation this is not mandatory a simple check for presence or absence of a signal will su...

Страница 22: ...valid Option Keys entered for them Refer to the section Slot 16 System Setup Tabs on page 51 for more details The following procedures will systematically progress through all of the outputs availabl...

Страница 23: ...ree View expand the node for the SRG 2200 you wish to configure 2 Double click a node to display its interface in the right side of the DashBoard window Check Outputs The procedures in this section as...

Страница 24: ...enu the configuration of the Composite signal changes accordingly To verify the Tri Black 2 3 4 Tri Level Sync outputs The Tri Black 2 3 4 outputs can be configured to produce either traditional bi le...

Страница 25: ...dow 2 Select the SDI 1 Video Parameters tab 3 Connect the SDI1 Pattern output to the Serial Digital Video Analyzer using a 75ohmBNC cable 4 Set the Serial Digital Video Analyzer to view the Serial Dig...

Страница 26: ...data and to receive a signal through the connected input 5 Check that the Analyzer De Embedder does not report any data errors etc 6 Repeat 3 through 5 for menu selections SDI 1 Pattern Right Audio 0...

Страница 27: ...offset from the main SPG Time Additionally there is a dedicated LTC output which can be similarly offset There are also several Timecode system related setup screens This procedure will acquaint the...

Страница 28: ...ng at 50Hz Summer DST Event Winter DST Event and Leap Second Event do not count The system has a capacitive backed real time clock This runs independently of any other reference It can maintain reason...

Страница 29: ...l reference by indicating the format of the signal you have connected to the REF LOOP input 9 Select Lock Mode 10 From the Genlock Mode menu select Genlock to Video 11 Check that Lock Status confirms...

Страница 30: ...nstalled Option Keys for enabled options within the SRG 2200 Changes to this menu are extremely unlikely to occur and so no formal description will be outlined here For the purposes of this functional...

Страница 31: ...itial installation of your SRG 2200 namely Mains Power DC Power Time Date DST etc Video and Audio outputs References Genlock NTP etc Network Connection to ACO 2200 Changeover unit The user should refe...

Страница 32: ...32 Functional Check Procedures SRG 2200 User Guide v6 0...

Страница 33: ...bs display in the far left side of the Slot 0 SRG 2200 node that report read only information Contact Info System Report Events and Temperature Status tabs contain information only there are no editab...

Страница 34: ...m4 30 EventPowerOff 4 EventNewMaxTempAlarm5 31 EventLVDEvent 5 EventNewMaxTempAlarm6 32 EvetnSetUTCTimeFromGPS 6 EventNewMaxTempAlarm7 33 EventGPSTimeLost 7 EventNewMinTemp0 34 EventSetUTCTimeFromNTP...

Страница 35: ...point For situations where the reference and the SPG output are quite close to each other timing wise this Genlocking process may happen quite quickly within a few seconds or so At other times especi...

Страница 36: ...he running hours count Slot 1 SDI Video and Embedded Audio Tab Select Slot1 SDI Video to Set Select and configure the SDI Video Pattern and Black outputs to suit your requirements The following Tabs a...

Страница 37: ...60 i 1920x1080 23 98 psf 1920x1035 59 94 i 1920x1080 60 p 1920x1080 30 p 1920x1080 59 94 p 1920x1080 29 97 p 1920x1080 50 p Table 6 3 SDI 1 Pattern Ident Items Item Parameter Notes Video Format Selec...

Страница 38: ...lay OSD Warnings If turned on any warnings will be shown on the On Screen Display Pattern Output Modifiers Pattern Output Allows the user to select Pattern or Black for SDI 1 On Screen Menus Not imple...

Страница 39: ...e This is a DashBoard representation of the time code being inserted into SDI 1 Timecode Standard This read only field shows the current video format Offset Second Allows the user to add an offset in...

Страница 40: ...E 1407Hz F 1584Hz G 1760Hz A 1979Hz B and 2112Hz C Spot Frequency Sample 1 Forced to Blitz Forced to Lip sync Forced to Sample 1 Spot Frequency Allows the user to select any frequency between 20Hz an...

Страница 41: ...mposite Video Tabs Select Slot5 Composite Video to Set Select and configure the SD Analog Video to suit your requirements The following Tabs are available to allow configuration of format pattern Text...

Страница 42: ...et V 0000 where V 0 up to the total number of video lines in the selected format Pixels Offset Pixel offset P 0000 where P 0 up to the total number of video pixels in each line of the selected format...

Страница 43: ...Format Set the composite output format Modifiers Pattern Bounce Not implemented at this time Circle Type Allows the user to set a circle overlay on the pattern to Off Static or animated Circle Size Se...

Страница 44: ...timecode user bits Date as BCD Date as BCD including timezone Daylight Saving Time Processing Is Daylight Savings DST Active Read only field to show current status of DST Table 6 12 AES Audio 1 and 2...

Страница 45: ...ween 20Hz and 20KHz in 1Hz steps Gain dB The options in the field are Silence 60dB to 18dB in 1dB steps The upper limit is actually set by the dBFS menu detailed below Interrupt Off Glits can only be...

Страница 46: ...n 720x525 59 95 i NTSC M This large number will vary depending on the selected format Frame Offset Allows the user to select the number of frames offset to apply to the output Lines Offset Specifies t...

Страница 47: ...d 1 line 10 On SMPTE 318M Off For NTSC formats inserts the 10 field identification signal on lines 15 and 278 On Table 6 15 TriBlack Timecode Items Item Parameter Notes Running Time This is a DashBoar...

Страница 48: ...his is the format of the reference Date in User Bits reports the how Date in User Bits is in embedded NTP Time from Server Tab This status tab displays the following read only fields NTP Time If the o...

Страница 49: ...embedded in the LTC 1 output Offset frame Allows the user to add an offset in frames to the timecode embedded in the LTC 1 output Date in User Bits Off Allows the user to turn off turn on Date or turn...

Страница 50: ...elect the correct country code and state code to have the unit automatically make the time change Auto DST Enabled user defined allows custom selection time changes The summer time and winter time tab...

Страница 51: ...other menu settings These options are typically set up during the system commissioning of the SRG 2200 and thereafter are unlikely to be changed Warning Do not attempt to change these without factory...

Страница 52: ...ware device and is unique to each SRG 2200 and is also used to provide unique update keys when enabling options within the unit LCD Displays Time fromb SDI 1 This menu allows the user to choose which...

Страница 53: ...is the default no action setting Poll Server This menu line allows the user to set the interval in seconds at which the SRG 2200 requests NTP time information from the specified time server One initi...

Страница 54: ...enables the user to change any of the calibration settings in the remainder of this menu This menu option is always unselected box is cleared upon entry it requires a conscious action on the part of t...

Страница 55: ...the LDC Display on the front panel 5 If the SRG 2200 is not found check again that all connections have been made then try repeating the above procedure after powering the SRG 2200 off and then resum...

Страница 56: ...nd then resuming from the update program start up line 5 If the SRG 2200 still cannot be found contact Ross Video for further assistance 6 Select the Open File button 7 Select the relevant ata file 8...

Страница 57: ...ng a quick visual check may reveal many problems such as connectors not properly seated or loose cables Check the card the frame and any associated peripheral equipment for signs of trouble 2 Power Ch...

Страница 58: ...r problem is not resolved after following these checks actions the fault is likely to be related to a mechanical or electrical component failure Contact Ross Video for further assistance When you cont...

Страница 59: ...ction refer to the section Environment Characteristics on page 65 The SRG 2200 must have a warm up period of at least 20 minutes The SRG 2200 must have been calibrated and adjusted at an ambient tempe...

Страница 60: ...94 i 1920x1080 25 psf 1920x1080 50 i 1920x1080 24 psf 1920x1080 30 psf 1920x1080 23 98 psf 1920x1080 29 97 psf 1920x1080 60 p 1920x1080 25 psf 1920x1080 59 94 p 1920x1080 24 psf 1920x1080 50 p 1920x10...

Страница 61: ...formance Requirement Reference Information Output Connector Type 75ohm BNC Number of Outputs 1 BNC Composite Pattern Output 4 BNCs in total 1 BNC Tri Black 2 Output 1 BNC Tri Black 3 Output 1 BNC Tri...

Страница 62: ...inclusive are blanked Serial Digital Interface Table 9 3 Serial Digital Interface Category Performance Requirement Reference Information Output Connector Type 75ohm BNC Number of Outputs 1 BNC SDI 1 P...

Страница 63: ...bps SDI SMPTE 292M 3Gbps SMPTE 424M Table 9 4 AES EBU Audio Unbalanced Outputs Category Performance Requirement Reference Information Output Connector Type 3 x BNC Number of Outputs 2 x unbalanced Aud...

Страница 64: ...cast and or multicast messages per second Table 9 5 1LTC Output Category Performance Requirement Reference Information Output Connector Type BNC Number of Outputs 1 x unbalanced Signal Amplitude 1 5V...

Страница 65: ...5mm 15 95 Table 9 10 Environment Characteristics Category Performance Requirement Reference Information Temperature Operating 0 C to 40 C Non operating 20 C to 60 C Relative Humidity Operating 20 to 8...

Страница 66: ...66 Specifications SRG 2200 User Guide v6 0...

Страница 67: ...RF electromagnetic field immunity IEC61000 4 4 Electrical fast transient burst immunity IEC61000 4 5 Power line surge immunity IEC61000 4 6 Conducted RF immunity IEC61000 4 11 Voltage dips and interru...

Страница 68: ...ated Pollution Degree 2 Normally only dry non conductive pollution occurs Occasionally a temporary conductivity that is caused by condensation must be expected This location is a typical office home e...

Страница 69: ...9F xFDD0 xFDDF x1FFFE x1FFFF x2FFFE x2FFFF x3FFFE x3FFFF x4FFFE x4FFFF x5FFFE x5FFFF x6FFFE x6FFFF x7FFFE x7FFFF x8FFFE x8FFFF x9FFFE x9FFFF xAFFFE xAFFFF xBFFFE xBFFFF xCFFFE xCFFFF xDFFFE xDFFFF xEF...

Страница 70: ...W g w 8 8 H X h x 9 9 I Y i y A J Z j z B K k C L l D M m E N n F O _ o Table 11 2 Available Characters for Idents 008 00F 008 009 00A 00B 00C 00D 00E 00F 0 1 2 3 4 5 6 7 Table 11 1 Available Charact...

Страница 71: ...SRG 2200 User Guide v6 0 Characters for Idents 71 8 9 A B C D E F Table 11 2 Available Characters for Idents 008 00F 008 009 00A 00B 00C 00D 00E 00F...

Страница 72: ...72 Characters for Idents SRG 2200 User Guide v6 0...

Страница 73: ...3 green100 4 magenta100 5 red100 6 blue100 7 rp219_000_p2white100_p3Black 8 rp219_001_p2white075_p3Black 9 rp219_002_p2nI_p3Black 10 rp219_003_p2pI_p3pQ 11 rp219_001_p2white075_p3Black_Lip_Sync 12 EBU...

Страница 74: ...cal_type2 42 multiburst_Full_Mono 43 multiburst_Half_Mono 44 multiburst_Half_Luma_Full_Chro 45 multiburst_Half_Luma_Half_Chro 46 sweep_Full_Mono 47 sweep_Half_Mono 48 sweep_Half_Luma_Full_Chroma 49 sw...

Страница 75: ...05 13 EBU3305_Lip_Sync 14 16x12hardgrille_blacksquare 15 16x12softgrille_blacksquare 16 16x12hardgrille_white050square 17 16x12softgrille_white050square 18 16x9hardgrille_white050square 19 16x9softgri...

Страница 76: ...o 44 multiburst_Half_Luma_Full_Chro 45 multiburst_Half_Luma_Half_Chro 46 sweep_Full_Mono 47 sweep_Half_Mono 48 sweep_Half_Luma_Full_Chroma 49 sweep_Half_Luma_Half_Chroma 50 100 _valid_ramps_1 51 Luma_...

Страница 77: ...Lip_Sync 12 EBU3305 13 EBU3305_Lip_Sync 14 16x9hardgrille_blacksquare 15 16x9softgrille_blacksquare 16 16x9hardgrille_white050square 17 16x9softgrille_white050square 18 bar100_9 19 bar100_9_red075 20...

Страница 78: ...urst_full_mono 37 multiburst_half_mono 38 multiburst_Half_Luma_Full_Chro 39 multiburst_half_color 40 sweep_full_mono 41 sweep_half_mono 42 sweep_Half_Luma_Full_Chroma 43 sweep_half_color 44 100 _valid...

Страница 79: ...16x9hardgrille_blacksquare 13 16x9softgrille_blacksquare 14 16x9hardgrille_white050square 15 16x9softgrille_white050square 16 bar100_9 17 bar100_9_red075 18 bar100_8 19 bar100_8_red075 20 bar095_9 21...

Страница 80: ...0 User Guide v6 0 multiburst_Half_Luma_Full_Chro 37 multiburst_half_color 38 sweep_full_mono 39 sweep_half_mono 40 sweep_Half_Luma_Full_Chroma 41 sweep_half_color 42 100 _valid_ramps_1 43 100 _valid_r...

Страница 81: ...rp219_Lip_Sync 12 EBU3305 13 EBU3305_Lip_Sync 14 16x9hardgrille_blacksquare 15 16x9softgrille_blacksquare 16 16x9hardgrille_white050square 17 16x9softgrille_white050square 18 bar100_9 19 bar100_9_red0...

Страница 82: ...urst_full_mono 37 multiburst_half_mono 38 multiburst_Half_Luma_Full_Chro 39 multiburst_half_color 40 sweep_full_mono 41 sweep_half_mono 42 sweep_Half_Luma_Full_Chroma 43 sweep_half_color 44 100 _valid...

Страница 83: ...Lip_Sync 12 EBU3305 13 EBU3305_Lip_Sync 14 16x9hardgrille_blacksquare 15 16x9softgrille_blacksquare 16 16x9hardgrille_white050square 17 16x9softgrille_white050square 18 bar100_9 19 bar100_9_red075 20...

Страница 84: ...urst_full_mono 37 multiburst_half_mono 38 multiburst_Half_Luma_Full_Chro 39 multiburst_half_color 40 sweep_full_mono 41 sweep_half_mono 42 sweep_Half_Luma_Full_Chroma 43 sweep_half_color 44 100 _valid...

Страница 85: ...tem The SRG 2200 NTP system can only be configured as a NTP Client where the SRG 2200 requests time from a NTP server NTP Client As the SRG 2200 is powered the NTP Client begins requesting time from t...

Страница 86: ...P Lock to Lost YES Is the Poll Timer set to 0 NO YES Is the NTP Lock set to Locked NO NO Is the Measured Time Delay Threshold NO Is the GPS Solution OK NO Is the NTP Lock set to Locked YES YES YES Loc...

Страница 87: ...list of the various corrections which need to be made by the SRG 2200 Table 13 1 Required Time Corrections Offset SRG 2200 Update 1 Earth Speed Drift in 1 day 1ms Leap second corrections are made app...

Страница 88: ...88 NTP Option SRG 2200 User Guide v6 0...

Страница 89: ...using YYMMDD format with or without encoded time zone information EBU I29 1995 ITU R BR 1353 Appendix 2 or commonly known in the industry as ITU Legacy BBC format SMPTE S309 YYMMDD Format VITC Bit Nu...

Страница 90: ...l Time Zone 0 66 Reserved set to 0 Optional Time Zone 1 67 Optional Time Zone 2 68 Optional Time Zone 3 69 BG8 Optional Time Zone 4 76 Year 10s of units Optional Time Zone 5 77 Reserved set to 0 78 YY...

Страница 91: ...the exterior surfaces or controls of the instrument require further cleaning use a dry lint free cloth or a soft bristle brush If dirt remains use a cloth or swab dampened with a 75 isopropyl alcohol...

Страница 92: ...ed only in a static safe environment i e at a suitably configured ESD Workstation Always use a Static Grounding Wrist Strap connected to the ESD Workstation mat while servicing the product To avoid el...

Страница 93: ...esentative will automatically void the warranty Please contact Ross Video Technical Support for more information In Case of Problems Should any problem arise with your SRG 2200 please contact the Ross...

Страница 94: ...94 Service Information SRG 2200 User Guide v6 0...

Страница 95: ...eplerian like parameters with corrections that account for the perturbations to the orbit caused by the earth s gravitational field and other forces Epoch is an instant of time or a date from which va...

Страница 96: ...96 Glossary SRG 2200 User Guide v6 0...

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