WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
This product is covered by a 12 month warranty.
This warranty will not apply:
(i) where this product has been subjected to misuse, abuse, accident or want of care;
(ii) where this product has been used for a purpose for which it was not designed or is not suited;
(iii) where the service of this product has been undertaken by a non-authorised person or company or
if non-approved parts have been used;
(iv) where this product has been used for industrial purposes.
Should service become necessary during the warranty period, the purchaser should contact an
Authorised Service Centre or J W Ross. In order to obtain warranty service, the purchaser must present
the store receipt showing the name of the retailer and the date of purchase.
The period of the warranty begins from the original date of purchase, notwithstanding any
subsequent repair or parts replacement.
Purchaser shall be responsible for all transport charges to and from the Authorised Service Centre.
Damage in transit is not covered by this warranty. The purchaser should remove from the product any
liquids (if applicable) before sending the product for service or repair. The product should be packed
securely to prevent damage.
WARRANTY EXCLUSIONS
Wear parts or service related parts required when performing normal and regular maintenance of this
product are not covered by warranty unless it is found to be defective by an Authorised Service Cen-
tre.
These include, but are not limited to:
Trimmer line, Bump spools, Chains, Chain Bar, Spark Plugs, Carburettor Adjustments, Lubricants.
Engine Tune-ups, Filters.
Distributed in Australia by J W Ross and Sons ( Australia ) Pty Ltd.
PO Box 352 North Ryde BC, NSW, 1670
For you local service centre: www.jwross.com.au
Ph:1800 251 338
The J.W. Ross policy is one of continuous improvement and the company reserves the right to alter
designs, colours and specifications without notice.