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6–2 • Service Information

DEA-8805 User Manual (Iss. 04)

Troubleshooting Checklist

Routine maintenance to this openGear product is not required. In the event of problems with your 
card, the following basic troubleshooting checklist may help identify the source of the problem. If 
the frame still does not appear to be working properly after checking all possible causes, please 
contact your openGear products distributor, or the Technical Support department at the numbers 
listed under the “

Contact Us

” section at the end of the manual.

1.

Visual

 

Review

 — Performing a quick visual check may reveal many problems, such as 

connectors not properly seated or loose cables. Check the card, the frame, and any 
associated peripheral equipment for signs of trouble.

2.

Power Check

 — Check the power indicator LED on the distribution frame front panel 

for the presence of power. If the power LED is not illuminated, verify that the power 
cable is connected to a power source and that power is available at the power main. 
Confirm that the power supplies are fully seated in their slots. If the power LED is still 
not illuminated, replace the power supply with one that is verified to work.

3.

Input Signal Status

 — Verify that source equipment is operating correctly and that a 

valid signal is being supplied.

4.

Output Signal Path

 — Verify that destination equipment is operating correctly and 

receiving a valid signal.

5.

Card Exchange

 — Exchanging a suspect card with a card that is known to be working 

correctly is an efficient method for localizing problems to individual cards. 

Bootload Button

In the unlikely event of a complete card failure, you may be instructed by a Ross Technical 
Support specialist to perform a complete software reload on the card. 

To perform a complete software reload on the card

1.

Eject the card from the openGear frame.

2.

Press and hold the 

Bootload

 button, while re-inserting the card into the frame.

3.

Release the button. 

• The 

PWR 

LED will flash green while the card is waiting for a new software load. 

• If a new software load is not sent to the card within 60 seconds, the card will 

attempt to restart with its last operational software load. 

• Contact Ross Technical Support for the latest software load for your card.

Содержание OpenGear DEA-8805

Страница 1: ...DEA 8805 Dual 3G HD SD SDI Equalizing Distribution Amplifier User Manual...

Страница 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Страница 3: ...manual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no responsibility or l...

Страница 4: ...intended for use in areas outside home International This equipment has been tested under the requirements of CISPR 22 2008 or CISPR 32 2015 and found to comply with the limits for a Class A Digital...

Страница 5: ...vironmentally friendly and health conscious manner The crossed out wheeled bin symbol invites you to use these systems If you need more information on the collection reuse and recycling systems please...

Страница 6: ......

Страница 7: ...stallation 2 Before You Begin 2 2 Static Discharge 2 2 Unpacking 2 2 Installing the DEA 8805 2 3 Supported Rear Modules 2 3 Installing a Card 2 3 Cabling 2 5 Software Upgrades 2 6 Configuration 3 Card...

Страница 8: ...ii Contents DEA 8805 User Manual Iss 04 Service Information 6 Troubleshooting Checklist 6 2 Bootload Button 6 2 Warranty and Repair Policy 6 3...

Страница 9: ...f Thanks Congratulations on choosing an openGear DEA 8805 Dual 3G HD SD Equalizing Amplifier Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pert...

Страница 10: ...ls of 270Mbps 1 485Gbp and 2 97Gbps Accepts DVB ASI EN 50083 9 and SMPTE 310 signals Flexible channel configurations Operate as a dual 1x8 requires the 8320AR 302 Full Rear Module Operate as a dual 1x...

Страница 11: ...as a dual equalizing 1x8 with HD BNC connections Figure 1 1 Simplified Diagram Dual 1x8 Configuration 8320AR 302 Dual 1x4 Configuration Figure 1 2 describes the workflow of the DEA 8805 with the 8320A...

Страница 12: ...hBoard User Manual Card edge Monitoring The card edges provide LEDs for monitoring the status of the input signal For More Information on card edge LEDs refer to the section Monitoring Features on pag...

Страница 13: ...fers to the MFC 8320 N MFC 8322 N and MFC OG3 N Series Network Controller Cards unless otherwise indicated OG3 FR series refers to the OG3 FR series frames and all available options unless otherwise i...

Страница 14: ...1 6 Introduction DEA 8805 User Manual Iss 04...

Страница 15: ...pter provides instructions for installing the rear module for your DEA 8805 installing the card in the openGear frame cabling details and how to upgrade the software on your card s The following topic...

Страница 16: ...Unpack each card you received from the shipping container and ensure that all items are included If any items are missing or damaged contact your sales representative or Ross Video directly ESD Susce...

Страница 17: ...priate slot within an openGear frame This section outlines how to perform both tasks To install the rear module in the openGear frame 1 Ensure that the frame is properly installed 2 On the rear of the...

Страница 18: ...ar Module Label to the BNC area of the Rear Module 9 Ensure proper frame cooling and ventilation by having all rear frame slots covered with rear modules or blank metal plates To install the card in t...

Страница 19: ...Cable Connections for the 8320AR 302 Full Rear Module Dual 1x4 Configuration The 8320AR 302 Full Rear Module is required when operating in a dual 1x4 configuration Each rear module occupies two slots...

Страница 20: ...dialog Proceed to step 8 7 If you are upgrading multiple cards Click Next to display the Select Destination menu This menu provides a list of the compatible cards based on the card selected in step 2...

Страница 21: ...tion 3 1 Configuration In This Chapter This chapter provides a general overview of the user controls available on your DEA 8805 The following topics are discussed Card Overview Monitoring Features Usi...

Страница 22: ...and setup is done using the menus in DashBoard Refer to Figure 3 1 for location of this button Figure 3 1 Card edge Controls 1 Bootload Button This button is used for factory service in the unlikely...

Страница 23: ...flashing orange this LED indicates a signal or configuration problem Verify the signal status and settings Amber When lit amber this LED indicates the card is running internal diagnostics while power...

Страница 24: ...with your DEA 8805 card s is displayed in the Tree View located on the left side of the DashBoard window It may take 30 seconds or more to update the Tree View Consult the MFC 8300 Series or MFC OG3...

Страница 25: ...Specifications on page 5 1 for information on the cable equalization specifications for your card To enable the equalizer 1 From the Device View select the Setup tab Setup Tab Enabling the Equalizer...

Страница 26: ...of the Signal tab This occurs if the DEA 8805 does not detect a valid input signal for that channel To verify which BNC to troubleshoot refer to the rear module labeling or the Input BNC field in the...

Страница 27: ...he menus items and parameters available from DashBoard for your card Default parameters are noted with an asterisk The following topics are discussed Status Tabs Setup Tab Alarms Tab Operating Tip Wai...

Страница 28: ...nal is not present The Alarm on Loss of Input for this channel is disabled Input No signal Input signal is not present 125mB s signal A signal detected at less than 125Mbps is present SD signal A vali...

Страница 29: ...card does not align with the connector on the rear module Voltage mV Supply voltage Current mA Current consumption of card in milliAmperes CPU Headroom Processing power available RAM Available On boa...

Страница 30: ...as inputs for the channel Output BNCs read only Indicates the BNCs on the rear module that are assigned as the outputs for the specified channel N C Indicates that there are no outputs in this channe...

Страница 31: ...larm Enables Menu Items Menu Title Item Parameters Description Channel Alarm on Loss of Input Selected The Status fields in the Signal tab reports the loss of the specified input as an error alarm Cle...

Страница 32: ...4 6 DashBoard Menus DEA 8805 User Manual Iss 04...

Страница 33: ...ications 5 1 Specifications In This Chapter This chapter includes the technical specifications for the DEA 8805 Note that specifications are subject to change without notice The following topics are d...

Страница 34: ...nt SMPTE 424M Impedance 75 terminating Equalization 500m 1640ft of Belden 1694A cable 270MBps 200m 650ft of Belden 1694A cable 1 485GBps 120m 394ft of Belden 1694A cable 2 97GBps Return Loss 15dB to 3...

Страница 35: ...DEA 8805 User Manual Iss 04 Service Information 6 1 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair Policy...

Страница 36: ...hat the power supplies are fully seated in their slots If the power LED is still not illuminated replace the power supply with one that is verified to work 3 Input Signal Status Verify that source equ...

Страница 37: ...his User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the DEA 8805 are to be conducted only...

Страница 38: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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