8
TROUBLESHOOTING
Fault
Cause
Solution
Light on, but
fan does not
work
The fan blade is
jammed.
Switch off the unit and repair by
qualified service personnel only.
The motor is damaged.
Both light and
fan do not
work
Halogen light bulb burn.
Replace the bulb with correct
rating.
Power cord looses.
Plug in to the power supply again.
Serious
Vibration of
the unit
The fan blade is
damaged.
Switch of the unit and repair by
qualified service personnel only.
The fan motor is not
fixed tightly.
Switch off the unit and repair by
qualified service personnel only.
The unit is not hung
properly on the bracket.
Take down the unit and check
whether the bracket is in proper
location.
Suction
performance
not good
Too long distance
between the unit and
the cooking plane
Readjust the distance to 65-75cm
CUSTOMER ASSISTANCE SERVICE
If you cannot identify the cause of the operating anomaly, switch off the
appliance and contact the Assistance Service.
PRODUCT SERIAL NUMBER. Where can I find it?
It is important you to inform the Assistance Service of your product code
and its serial number (a 16 character code which begins with the number 3);
this can be found on the guarantee certificate or on the data plate located
on the appliance.
It will help to avoid wasted journeys to technicians, thereby (and most
significantly) saving the corresponding callout charges.
