15.
Troubleshooting
In
the
unlikely
event
of
product
failure,
please
check
the
following:
Problem
:
The
configuration
is
corrupt
•
Use
the
USB
stick
provided
to
install
the
default
configuration.
Should
you
lose
your
USB
stick,
replacements
can
be
purchased
if
required.
•
Do
not
use
the
USB
stick
to
store
any
other
files.
Problem:
I
want
to
use
different
sound
files
for
my
own
sounds.
•
Please
contact
ROMPA®
for
further
information.
Problem:
The
beard
and/or
eyebrows
have
become
dirty.
How
can
I
clean
these?
•
The
material
used
for
these
is
tested
to
ISO
EN
105
for
colour
fastness
and
BS
5665
Part
1
and
Part
2
for
flammability.
Once
the
Wizard
is
unplugged,
wipe
these
with
a
damp
cloth
and
mild
detergent.
Replacement
parts
can
be
purchased
if
necessary.
Further
copies
of
these
instructions
can
be
downloaded
at
www.rompa.com
We
hope
you
find
our
instructions
invaluable.
If
you
have
any
suggestions
for
improving
them
further
your
comments
will
be
greatly
received
–
please
contact
us
at
WIZARD
20713,
February
2012
Copyright
ROMPA®Ltd
