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4802-7536C 

15 November 2021 

RS-500 WIC, RS-500M, and RS-600M Door Training Guide 

Section 7: Error Codes and Recommended Actions 

RS-500 WIC/WIF Door 

Code 

Condition 

Switch LED 

Error Code 

Panel 

Movement 

Problem Area 

Recommended Action(s) 

EO1 

Opening; Home Switch Tripped 

HM 

Home Switch 

Ensure harness connectors are secure and 

sensor/switch is not tripped. 

EC1 

Closing; Home Switch Tripped 

HM 

EO8 

Opening; Encoder Fault 

FE 

Encoder Count Fault 

Ensure harness connectors are secure. 

EC8 

Closing; Encoder Fault 

FE 

EO16 

Opening; Memory Fault 

FE 

Memory Fault 

Reset controller. 

EC16 

Closing; Memory Fault 

FE 

EO32 

Opening; Major Fault 

FE 

Major Fault 

EC32 

Closing; Major Fault 

FE 

EOF1

 

Opening Fault

 

FE

 

None

 

Drive or Brake

 

Ensure drive is not overloaded.

 

Up 

Encoder 

Ensure harness connectors are secure. 

Down 

Encoder 

Reverse panel on pipe. 

ECF1

 

Closing Fault

 

FE

 

None

 

Drive or Brake

 

Ensure drive has not overloaded.

 

Up 

Encoder 

Reverse panel on pipe. 

Down 

Encoder 

Ensure harness connectors are secure. 

EOF2

 

Opening; Direction Fault

 

FE

 

Down

 

Drive

 

Reverse [2] phases to motor.

 

None

 

Drive or Brake

 

Ensure drive has not overloaded.

 

ECF2 

Closing; Direction Fault 

FE 

Up 

Drive 

Reverse [2] phases to motor. 

None 

Brake 

Ensure tension pipes are not caught in 

head unit. 

Down 

Encoder 

Reverse signal wires. 

EOF3 

Opening; Motor Stall Fault 

FE 

Motor Stall Fault 

ECF3 

Closing; Motor Stall Fault 

FE 

EOF4 

Opening; Over Speed Fault 

FE 

Over Speed Fault 

ECF4 

Closing; Over Speed Fault 

FE 

 

RS-500M/RS-600M Door 

Code 

Condition 

Panel 

Movement 

Problem Area 

Recommended Action(s) 

EO1 

Opening; Home Switch Tripped 

Home Switch 

Check wiring. Ensure Home switch arm is fully depressed. 

EC1 

Closing; Home Switch Tripped 

EO2 

Egress Switch Tripped 

Egress Switch 

Check wiring and egress switch. 

EC2 

EO3 

Manually release brake, then pull panel below Home switch. 

EC3 

EO8 

Opening; Encoder Fault 

Encoder Count Fault 

Check encoders in junction box on door. 

EC8 

Closing; Encoder Fault 

EO16 

Opening; Memory Fault 

Memory Fault 

Reset controller. 

EC16 

Closing; Memory Fault 

EO32 

Opening; Major Fault 

Major Fault 

EC32 

Closing; Major Fault 

EOF1

 

Opening; Encoder Fault

 

None

 

Egress Strap

 

Reset yellow limit mark (white patch) on yellow strap up to gold 

buckle located on back side/center of door.

 

Up 

Encoder 

Check DC harness. Ensure optics are clean. 

None 

Drive or Brake 

Ensure brake is releasing and drive is not overloaded. 

Down 

Encoder 

Reverse panel on pipe. 

ECF1 

Closing; Encoder Fault 

Up 

Encoder 

Reverse panel on pipe. 

None 

Drive or Brake 

Ensure brake is releasing and drive is not overloaded. 

Down 

Encoder 

Check DC harness. Ensure optics are clean. 

EOF2

 

Opening; Direction Fault

 

Down

 

Drive

 

Reverse [2] phases to motor.

 

Up 

Encoder 

Reverse signal wires. 

None 

Drive or Brake 

Ensure brake is releasing and drive is not overloaded. 

ECF2 

Closing; Direction Fault 

Up 

Drive 

Reverse [2] phases to motor. 

None 

Brake 

Release brake. 

Down 

Encoder 

Reverse signal wires. 

EOF3 

Opening; Motor Stall Fault 

Motor Stall Fault 

ECF3 

Closing; Motor Stall Fault 

EOF4 

Opening; Over Speed Fault 

Over Speed Fault 

ECF4 

Closing; Over Speed Fault 

 

Содержание RS-500 WIC

Страница 1: ...aining Guide NOTICE If you encounter any issues that cannot be resolved using the information in this document contact RollSeal at 1 888 765 5732 Section 1 Comparison of RS 500 Walk In Cooler WIC Door...

Страница 2: ...4802 7536C 2 15 November 2021 RS 500 WIC RS 500M and RS 600M Door Training Guide Section 3 Door Wiring Diagrams 3 1 RS 500 WIC Door...

Страница 3: ...4802 7536C 3 15 November 2021 RS 500 WIC RS 500M and RS 600M Door Training Guide 3 2 RS 500M RS 600M Door...

Страница 4: ...r 5 seconds to disengage Jog Mode The controller will return to normal operating mode and the display will show the Actual Position The controller will not know the door s exact position so it will di...

Страница 5: ...5 If P24 0 P26 CMS Off Time 10 If P24 0 PS1 Setup Door Limits PS2 Set Open Limit PS3 Set Close Limit Section 6 Setting Limits PS1 Change Program Limits This can be set to Yes or No To change the Open...

Страница 6: ...Closing Over Speed Fault FE RS 500M RS 600M Door Code Condition Panel Movement Problem Area Recommended Action s EO1 Opening Home Switch Tripped Home Switch Check wiring Ensure Home switch arm is ful...

Страница 7: ...d determine whether the door will jog If the door jogs the door assembly brake relay is defective If the door does not jog contact RollSeal 1 888 765 5732 while remaining at the door o If the door jog...

Страница 8: ...00 WIC doors and RS 500M RS 600M doors RS 500 WIC doors use a FLY sensor as an auxiliary safety RS 500M RS 600M doors use an egress strap as an auxiliary safety 1 If the switch lights up but does not...

Страница 9: ...ondition Possible Cause s Solid Green Slowly Flashing Green Operation is normal N A Quickly Flashing Green Current is over load Drive is operating between 120 and 200 of rated load Slowly Flashing Red...

Страница 10: ...turn fan is not operational Supply Fan L ON Green The supply fan is running at the designated RPM Supply Fan L FAIL Red The supply fan is not operational Heat ON Green At least one of the two fans is...

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