4802-7536C
6
15 November 2021
RS-500 WIC, RS-500M, and RS-600M Door Training Guide
Section 7: Error Codes and Recommended Actions
RS-500 WIC/WIF Door
Code
Condition
Switch LED
Error Code
Panel
Movement
Problem Area
Recommended Action(s)
EO1
Opening; Home Switch Tripped
HM
-
Home Switch
Ensure harness connectors are secure and
sensor/switch is not tripped.
EC1
Closing; Home Switch Tripped
HM
-
EO8
Opening; Encoder Fault
FE
-
Encoder Count Fault
Ensure harness connectors are secure.
EC8
Closing; Encoder Fault
FE
-
EO16
Opening; Memory Fault
FE
-
Memory Fault
Reset controller.
EC16
Closing; Memory Fault
FE
-
EO32
Opening; Major Fault
FE
-
Major Fault
EC32
Closing; Major Fault
FE
-
EOF1
Opening Fault
FE
None
Drive or Brake
Ensure drive is not overloaded.
Up
Encoder
Ensure harness connectors are secure.
Down
Encoder
Reverse panel on pipe.
ECF1
Closing Fault
FE
None
Drive or Brake
Ensure drive has not overloaded.
Up
Encoder
Reverse panel on pipe.
Down
Encoder
Ensure harness connectors are secure.
EOF2
Opening; Direction Fault
FE
Down
Drive
Reverse [2] phases to motor.
None
Drive or Brake
Ensure drive has not overloaded.
ECF2
Closing; Direction Fault
FE
Up
Drive
Reverse [2] phases to motor.
None
Brake
Ensure tension pipes are not caught in
head unit.
Down
Encoder
Reverse signal wires.
EOF3
Opening; Motor Stall Fault
FE
-
Motor Stall Fault
-
ECF3
Closing; Motor Stall Fault
FE
-
-
EOF4
Opening; Over Speed Fault
FE
-
Over Speed Fault
-
ECF4
Closing; Over Speed Fault
FE
-
-
RS-500M/RS-600M Door
Code
Condition
Panel
Movement
Problem Area
Recommended Action(s)
EO1
Opening; Home Switch Tripped
-
Home Switch
Check wiring. Ensure Home switch arm is fully depressed.
EC1
Closing; Home Switch Tripped
-
EO2
Egress Switch Tripped
-
Egress Switch
Check wiring and egress switch.
EC2
-
EO3
-
Manually release brake, then pull panel below Home switch.
EC3
-
EO8
Opening; Encoder Fault
-
Encoder Count Fault
Check encoders in junction box on door.
EC8
Closing; Encoder Fault
-
EO16
Opening; Memory Fault
-
Memory Fault
Reset controller.
EC16
Closing; Memory Fault
-
EO32
Opening; Major Fault
-
Major Fault
EC32
Closing; Major Fault
-
EOF1
Opening; Encoder Fault
None
Egress Strap
Reset yellow limit mark (white patch) on yellow strap up to gold
buckle located on back side/center of door.
Up
Encoder
Check DC harness. Ensure optics are clean.
None
Drive or Brake
Ensure brake is releasing and drive is not overloaded.
Down
Encoder
Reverse panel on pipe.
ECF1
Closing; Encoder Fault
Up
Encoder
Reverse panel on pipe.
None
Drive or Brake
Ensure brake is releasing and drive is not overloaded.
Down
Encoder
Check DC harness. Ensure optics are clean.
EOF2
Opening; Direction Fault
Down
Drive
Reverse [2] phases to motor.
Up
Encoder
Reverse signal wires.
None
Drive or Brake
Ensure brake is releasing and drive is not overloaded.
ECF2
Closing; Direction Fault
Up
Drive
Reverse [2] phases to motor.
None
Brake
Release brake.
Down
Encoder
Reverse signal wires.
EOF3
Opening; Motor Stall Fault
-
Motor Stall Fault
-
ECF3
Closing; Motor Stall Fault
-
-
EOF4
Opening; Over Speed Fault
-
Over Speed Fault
-
ECF4
Closing; Over Speed Fault
-
-