Rointe 8436045913159, Инструкция по эксплуатации и монтажу

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8. GUARANTEE
In this section, we hereby describe the guarantee conditions, which the buyer acquires, on buying this product
from ROINTE. These conditions comply with all the rights construed in the national legislation in force, as well
as any additional rights and guarantees, which are offered by ROINTE.
Any incident that you might detect in your ROINTE product can be sorted by the product seller or quickly by
the manufacturer. Please contact ROINTE by
telephoning 0203 321 5929
for Technical Support. Alternatively,
you can
email ROINTE at support@rointe.co.uk
, through which we will instruct you on how to solve the
incident.
You will need the product reference, serial number, date of purchase and the nature of the failure to
contact us to improve the warranty. Also attach a copy of the product purchase invoice.
8.1. ROINTE guarantees that there are no material defects of design or manufacture at the time of original
acquisition and guarantees the inner steel cylinder for a period of 24 months and any electronic and electrical
components for 24 months, provided that they have not been modified in any way.
8.2. If during the guarantee period, the product does not work correctly under normal use, and any design,
material or manufacturing defect is found, ROINTE will repair or substitute the product as it may see fit, in
accordance with the terms and conditions as follows:
8.2.1. The guarantee is only applicable if the original guarantee is issued by the seller and when the said
guarantee is filled in correctly including product reference, series number (marked on the product’s label
indicating technical features), purchase date and the seller’s stamp, and either registered on our website at www.
rointe.co.uk or returned completed to ROINTE within 90 days of installation. ROINTE reserves the right to reject
the guarantee service when this information has been removed or modified after the original product purchase.
8.2.2.1. Damage caused by negligence and/or misuse of the product, i.e. used for other purposes that
are not construed as its normal use or for not respecting the instructions of use and maintenance given by
ROINTE as well as incorrect installation or use of the product that may not comply with the current technical
standards of safety.
8.2.2.2. Corrosion of any part of the product caused by direct exposure to salt water. When the product is
installed no more than 200m from the coast the guarantee for damages caused by corrosion the period will
be reduced by 50%.
8.2.2.3. Any unauthorised modification of the product or repairs of the product carried out by third parties
or unauthorised technicians or opening of the product by third parties or unauthorised people.
8.2.2.4. Any accidents that are deemed outside the control of ROINTE, such as (but not limited to): lightning,
fires, floods, natural disasters, public disorder, atmospheric or geologic phenomena etc.
8.2.2.5. Faults that result from an incorrect installation. Guidance can be found within the recommendations
for installation, by Rointe and in the installation manual. If in doubt, please contact ROINTE.
To clean the appliance, use a damp cloth. Do not use abrasive cleansers or those containing solvents. Do not
pour water over the water heater.
ROINTE reserves the right to modify the characteristics and specifications of its products without prior notice.
ROINTE is not responsible for any consequences arising should the instructions contained in this manual not
be followed.